Mickael Serralta
Philadelphia,PA
Summary
Motivated and reliable bilingual individual seeking a position in a large company to gain exposure to professionalism. Committed to delivering excellence in all endeavors, I bring a strong sense of responsibility to every task. Focused on continuous growth and development, eager to contribute skills and contribute to the success of the organization.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Ashley's Furniture
06.2022 - Current
- .Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted in timely completion of projects by providing clerical support to multiple departments.
- Increased accuracy of financial records by assisting with the reconciliation of accounts payable and receivable.
- Streamlined workflow by prioritizing daily tasks based on importance and deadlines.
- Boosted productivity levels by performing routine administrative tasks such as correspondence drafting, copying, scanning, and faxing documents for 12 sales personnel.
Student Climate/Teacher Assistant
School District of Philadelphia
01.2020 - 01.2022
- Improved student engagement by incorporating hands-on activities into curriculum for 250 students.
- Monitored student progress to adapt instruction and address individual challenges.
- Encouraged student participation to boost confidence and self-expression.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Part Time Sales Associate
Michaels Arts and Crafts
01.2012 - 01.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Kensington International Business High School
Philadelphia, PA01.2012
Skills
- Bilingual (English/Spanish)
- Computer Literacy
- Leadership/communication skills
- Creativity enhancement
- Problem-solving skills
- Relationship building
- Collaborative teamwork
- Computer skills
- Differentiated instruction
- Helping students with special needs
Accomplishments
- Customer Service Excellence
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
Ashley's Furniture
06.2022 - Current
Student Climate/Teacher Assistant
School District of Philadelphia
01.2020 - 01.2022
Part Time Sales Associate
Michaels Arts and Crafts
01.2012 - 01.2019
High School Diploma -
Kensington International Business High School
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