Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Ml Lym

Summary

Senior Product Manager with 6 years taking web and mobile products from concept to market. Skilled at navigating complex web of suppliers, manufacturing collaborators and supply chain partners needed to bring production plans to fruition. Specializing in finance and logistics market products with willingness to learn and adapt to any field.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sr. Product Manager

ABF
Boston, MA
01.2019 - Current
  • Oversaw internal product team employees and Original Equipment Manufacturer (OEM) partners.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Processed incoming bug report analyses to design software update roadmaps.
  • Created product positioning strategies designed to achieve optimal market penetration.
  • Identified target markets for promotional efforts via statistical analysis of demographic information and previous usership figures.
  • Drafted mechanical test protocols, user experience surveys and focus group goals for in-production and finished products.
  • Increased new client acquisition through targeted initiatives.
  • Monitored market trends and competitor performance to update promotional strategies.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Developed marketing plans and strategy to promote specific products to target demographics.
  • Developed communications plans for new products, increasing sales 14%.

Program Manager

Crédit Agricole CIB
Toulouse, France, N/A
01.2018 - 06.2019
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Interacted with customers and clients to identify business needs and requirements.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Identified program obstacles and communicated possible impacts to team.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Researched industry best practices in support of training development and program content.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Devised creative solutions to critical customer and user needs.
  • Established milestones and objectives based on input from functional areas and stakeholders.

Education

MBA - Mana

HEC Paris
Paris, France
10.2016

Skills

  • Partner Relationships
  • Corrective Actions
  • Staff Management
  • Advertising Initiatives
  • Market Requirement Documentation
  • Business Development
  • Product Enhancement Strategy
  • Product Strategies
  • Product Development

Accomplishments

  • Supervised team of 21 staff members.
  • Resolved product issue through consumer testing.
  • Achieved 14% growth by introducing language packs for international users.
  • Documented and resolved ticket backlogs which led to increased customer satisfaction.
  • Achieved 14% lift in renewals through effectively helping with international enhancement requests.
  • Achieved team expertise boost by completing training and self-govern quality and compliant code and launch efficiency.

Affiliations

  • Conférence des Grandes Ecoles

Certification

  • Certified interpreter, BGS - 2017-2023

Languages

Arabic
Professional Working
French
Native or Bilingual

Timeline

Sr. Product Manager

ABF
01.2019 - Current

Program Manager

Crédit Agricole CIB
01.2018 - 06.2019

MBA - Mana

HEC Paris

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Ml Lym