Maria Lopez
Boone,NC
Summary
Determined student and employee with a proven track record in retail, enhancing customer experiences, and reaching store goals. Excelled in relationship-building and problem-solving as a CNA student. Skilled in creating positive environments and fostering teamwork across various roles.
Overview
4
4
years of professional experience
Work History
Point of Sale Associate
Kohls Department Store
11.2022 - Current
- Provide excellent customer service to customers in person and over the phone
- Responsible for opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts
- Cross-trained in various departments throughout the store to assist with tasks when needed
- Demonstrate knowledge of store products and services to customers
Assistant Manager
Sweet Frog
08.2021 - 10.2022
- Developed a system for tracking inventory and ordering supplies as needed
- Monitored employee attendance records, timekeeping, and payroll information
- Organized training sessions for new hires to familiarize them with the workplace environment
- Responsible for keeping equipment clean, as well as making sure food was fresh and prepped
CNA Student
Wake Forest Baptist Health
03.2021 - 05.2021
- Assisted patients with daily activities such as bathing, grooming, and dressing
- Monitored vital signs including temperature, pulse, respiration rate, and blood pressure
- Collaborated with other healthcare professionals to ensure optimal quality of care for all patients
CNA Student
Ruby Pardue Blackburn Adult Day Care Center
03.2021 - 05.2021
- Creatively designed activities to keep patients entertained and happy
- Provided compassion and support for elderly and disabled individuals
- Assisted CNAs with baths, feeding, and taking vital signs
Education
Bachelor of Science - Psychology, Criminal Justice, Social Science
Appalachian State University
Boone, NC05.2025
Associate of Arts - General Studies
Wilkes Community College
Wilkesboro, NC05.2023
Skills
- Patience and empathy
- Customer relationship building
- Reliability and punctuality
- Listening skills
- Problem-solving skills
- CPR certification
Timeline
Point of Sale Associate
Kohls Department Store
11.2022 - Current
Assistant Manager
Sweet Frog
08.2021 - 10.2022
CNA Student
Wake Forest Baptist Health
03.2021 - 05.2021
CNA Student
Ruby Pardue Blackburn Adult Day Care Center
03.2021 - 05.2021
Associate of Arts - General Studies
Wilkes Community College
Bachelor of Science - Psychology, Criminal Justice, Social Science
Appalachian State University
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