Melissa M. Mercado, PA-C

• Provided direct medical management of patients in a subacute and long-term skilled facility.
• Reduced hospital readmissions with diligent follow-up care and comprehensive discharge instructions.
• Improved patient outcomes by providing thorough evaluations and developing personalized treatment plans.
• Enhanced patient satisfaction through effective communication and empathetic bedside manner.
• Streamlined clinic workflow by collaborating closely with physicians, nurses, and support staff.

• Full time: 02/2012-08/2017, 11/2020-02/2022
• Per diem: 08/2017-11/2020
• Improved patient outcomes by utilizing evidence-based practices and staying current with critical care medicine research.
• Enhanced interdisciplinary collaboration by actively participating in daily rounds, case conferences, and team meetings.
• Managed critically ill patients effectively through precise implementation of non-invasive/mechanical ventilation strategies and hemodynamic monitoring techniques.
• Proficient in rapid sequence induction and intubation including the correct use of pharmacologically induced sedation and neuromuscular paralysis.
• Provided optimal care for critically ill patients by promptly identifying complications and implementing appropriate interventions.

Procedures:

• Endotracheal intubation via direct and video laryngoscopy methods.
• Internal jugular/femoral central venous catheter placement and removal.
• Radial, brachial and femoral artery catheter placement and removal.
• Placement and removal of intra-osseous line.
• Insertion and removal of chest tube.
• Oral and nasogastric tube insertion.
• Emergent needle chest decompression.
• Thoracentesis/paracentesis.
• Pharmacological and electrical cardioversion and defibrillation.

• Served as an advanced practitioner in the student health center to provide medical care as well as dispense on site prescription medications.

• Department manager of five office locations and nearly 30 advanced practitioners.
• Improved patient outcomes by conducting thorough medical histories and physical examinations in a fast-paced urgent care setting.
• Enhanced patient satisfaction by providing timely, efficient, and compassionate care to diverse populations.
• Provided medical care through both in-person and telehealth settings.
• Reviewed and interpreted diagnostic procedures such as X-rays, EKGs, and lab tests to provide care in a timely manner.
• Efficient in minor procedures including wound repair, foreign body removal, suturing, incision and drainage, orthopedic reduction and splint placement.

• Functioned as first assist in the operating room and autonomously performed endoscopic retrieval of bypass conduit.
• Improved patient outcomes by providing thorough preoperative evaluations and identifying potential risks.
• Reduced postoperative complications through diligent monitoring, early intervention, and effective communication with the surgical team.
• Regularly performed emergency response duties during critical situations such as massive blood loss or sudden cardiovascular events resulting in successful patient stabilization.
• Independently performed emergent insertion and removal of central venous and arterial catheters, dialysis catheters, chest tubes, Swan-Ganz catheters and intra-aortic ballon pumps.
• Streamlined patient care processes by collaborating with multidisciplinary teams to develop treatment plans and coordinate services.
• Increased patient satisfaction by delivering compassionate care, addressing concerns, and involving patients in decision-making processes.

• Improved patient outcomes by utilizing advanced interventional radiology techniques for minimally invasive procedures.
• Autonomously performed medical procedures including fluoroscopic guided placement of central and peripheral venous and arterial catheters, ultrasound guided breast and thyroid needle biopsies, lumbar punctures, paracentesis/thoracentesis and joint injections.
• Enhanced diagnostic accuracy with the use of cutting-edge imaging technology for precise guidance during interventions.
• Performed post-operative monitoring and care of patients on the medical-surgical floors.