Nicholas Schuttloffel
Sioux Falls,SD
Summary
Personable and dedicated Assistant Manager with extensive knowledge in customer service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Cinemark Theaters
Sioux Falls, SD
07.2022 - Current
assists in the overall operation of the theatre and ensures policies and procedures are being followed and operational standards are achieved.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer inquiries and complaints requiring management-level escalation.
Skills
- Critical Thinking
- Computer Proficiency
- De-Escalation Techniques
- Customer Service
- Guest Services
- Customer Satisfaction
Timeline
Assistant Manager
Cinemark Theaters
07.2022 - Current
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