Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mnya Zeratsion

Springfield,OR

Summary

Reliable Shift Manager with a proven track record at Roaming Rooster, excelling in staff supervision and customer service. Demonstrated ability to enhance team performance and ensure high-quality food preparation, leveraging skills in cash handling and decision-making. Achieved significant improvements in operational efficiency and customer satisfaction, embodying thorough responsibility and interpersonal prowess.

Overview

3
3
years of professional experience

Work History

Shift Manager

Roaming Rooster
05.2022 - 09.2024
  • Coached crew of five during food preparation to improve overall team performance by effectively delegating tasks and providing clear instructions.
  • Trained restaurant employees to prepare food and keep restaurant clean throughout shift.
  • Oversaw food preparation and monitored safety protocols before serving to customers.
  • Checked and monitored inventory levels to reorder items.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Quickly and accurately counted drawers at the end of each shift for accurate accounting at the end of each day.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Assisted customers with complaints, questions, and concerns.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.

Stock Clerk

The Dollar Store
02.2022 - 04.2022
  • Stocked merchandise, organizing and arranging according to product and shelf space.

Education

Middle School
Asmara, Eritrea

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Opening and closing procedures
  • Interpersonal Skills

Timeline

Shift Manager

Roaming Rooster
05.2022 - 09.2024

Stock Clerk

The Dollar Store
02.2022 - 04.2022

Middle School
Mnya Zeratsion