Mo Alhassan
7Stax
Los Angeles,United States
1
Language
15
years of professional experience
Dynamic B2B Sales Representative & Account Manager offering 10+ years of experience driving revenue, scaling wholesale operations, and managing long-term client relationships within the logistics, cannabis, wellness, and retail distribution sectors. Expert at navigating complex regulatory frameworks, managing nationwide product movement, and executing wholesale sales processes. Combines deep market insights with advanced proficiency in Pipedrive, Shopify, and Zendesk to streamline sales funnels, elevate customer retention, and consistently exceed quotas.
Work History
Wholesale Sales Representative
2 Years 6 Months- Oversee portfolio of wholesale and retail B2B accounts, acting as primary contact for retention and growth.
- Developed and maintained relationships with key wholesale clients to drive sales growth.
- Built and maintained relationships with retailers, wholesalers and distributors to promote high-quality CBD/Hemp/Cannabis/ Wellness products.
- Developed and maintained relationships with smoke shops, wholesalers and distributors.
- Generated new business by onboarding accounts and sending product samples to smoke shops
- Executed strategic account plans to achieve sales targets and drive revenue growth.
- Managed assigned sales territory and consistently met or exceeded revenue targets
- Educated clients on product features, usage, pricing and merchandising strategies.
- Negotiated pricing, terms and volume discounts within company guidelines
- Maintained sales records and client account notes in CRM tools to support effective account management
- Presented and promoted wellness products ensuring compliance with state and local regulations
- Collaborated with marketing and operations teams to support promotions and product launches.
- Represented and sold hemp-derived and cannabis products in compliance with state, local and federal regulations.
- Developed and maintained strong client relationships, enhancing customer satisfaction and retention.
- Collaborated with cross-functional teams to streamline order processing and enhance customer satisfaction.
- Provided training and mentorship to junior sales representatives, fostering a collaborative team environment.
- Conducted market research to identify trends and opportunities for expanding product offerings.
- Conducted market research to identify trends and opportunities for expanding product offerings.
Wholesale Sales Representative
2 Years 7 Months- Managed a diverse portfolio of key accounts, maintaining strong professional relationships and high retention rates.
- Strengthened client relationships through proactive communication and tailored solutions.
- Ensured timely collection of outstanding payments from clients through diligent follow-up and clear communication regarding payment terms.
- Regularly updated client-specific knowledge by conducting thorough research on industry news, trends and competitor activity, providing comprehensive updates to the sales team during weekly meetings.
- Developed and maintained relationships with key wholesale clients to drive sales growth.
- Collaborated with cross-functional teams to streamline order processing and enhance customer satisfaction.
Logistic Agent
4 Years 10 Months- Coordinated nationwide transport of vehicles for dealerships, auctions, and retail customers.
- Tracked shipments end-to-end, provided proactive updates, and resolved in-transit issues, ensuring adherence to timelines.
- Tracked shipments end-to-end, provided proactive updates, and resolved in-transit issues to meet timelines.
- Monitored shipments in transit and proactively resolved delays or logistical issues.
- Improved customer satisfaction through timely updates and issue resolution.
- Built strong relationships with carriers and drivers for capacity and on-time delivery.
- Built and maintained relationships with dealerships, carriers, brokers and repeat clients.
- Served as primary point of contact for clients, carriers and drivers throughout the shipping process
- Verified vehicle details, condition reports and transport documentation prior to shipment.
- Negotiated carrier rates and optimized routes, achieving cost-effective and timely delivery.
- Streamlined logistics processes, enhancing efficiency and reducing delays.
- Ensured compliance with safety regulations and managed customs clearance.
- Coordinated with dispatch teams to secure reliable carriers and equipment.
- Utilized logistics and CRM systems to efficiently track shipments and maintain accurate status reports.
- Utilized logistics and CRM systems to track shipments and update status reports
Sales Representative
10 Months- Exceeded weekly and monthly quotas by implementing targeted call campaigns and maintaining disciplined account management.
- Drove sales growth by 20% through effective outreach strategies.
- Sold season ticket packages to new and existing patrons through proactive outreach, enhancing customer engagement.
- Cultivated strong relationships leading to a 15% increase in renewals.
- Managed customer accounts, documenting interactions to streamline renewals and follow-ups.
- Researched upcoming productions to personalise pitches, improving response quality to customer inquiries.
- Enhanced customer satisfaction by tailoring communications based on production research.
Security Guard
3 Years 1 Month- Secured commercial properties while delivering customer service, ensuring safety for employees and visitors.
- Responded to alarms and incidents; de-escalated conflicts and coordinated with first responders when needed.
- Responded to alarms and incidents; de-escalated conflicts and coordinated with first responders.
- Documented incidents and shift activities to uphold company and client reporting standards.
- Implemented safety protocols and facilitated emergency preparedness and evacuation procedures.
Pet Care Sales Representative/ Dog Walker
3 Years 9 Months- Onboarded new clients for boarding services and upsold multi-service packages across boarding, walking, and grooming; provided hands-on dog walking for select clients.
- Recommended tailored packages based on client needs, contributing to increased client engagement and satisfaction.
- Maintained high service quality and timely communication to support repeat business and referrals.
- Guided clients in understanding pet behavior and health issues, with monitoring pets' behavior and health.
- Implemented proper leash handling techniques to maintain pet safety during walks. by using proper leash handling.
- Adhered to local animal control laws to ensure compliance and safety, animal control laws and safety regulations.
- Maintained consistent feeding, watering, and medication schedules.
Studio Coordinator
2 Years 2 Months- Managed daily administrative operations, logistics, and front-of-house service for acting classes, workshops, conservatory programs and theatrical productions.
- Coordinated schedules, space bookings, and production logistics for faculty, students, and parents to ensure seamless program execution.
- Coordinated schedules, space bookings, and production logistics among faculty, students, and parents.
- Processed registrations and payments; maintained accurate records and communications.
- Developed marketing strategies to promote classes, packages, and memberships through various channels.
- Supported marketing and outreach efforts for promotions and events, enhancing visibility and attracting new participants.
- Supported marketing and outreach efforts including promotions and events.
Education
B.A. - Fine Arts, Business
Skills
B2B Sales Expert
Account Management Expert
Sales Growth Expert
Client acquisition
Sales closing
Cold calling experience
Negotiation techniques
Product knowledge expertise
Product Demonstrations Expert
Sales demos
Cross-selling strategies
Territory management
Supplier management
Process Optimization Expert
Customer Satisfaction Expert
Problem-solving
Multitasking
Active listening
LANGUAGES
Spanish Native speaker
Timeline
Wholesale Sales Representative
JXK Enterprises/ELYXR
02.2024 - CurrentRead More
Wholesale Sales Representative
7Stax
01.2024 - CurrentRead More
Sales Representative
Alley Theater
06.2019 - 04.2020Read More
Logistic Agent
MoveVocity Transport
03.2019 - 01.2024Read More
Security Guard
Allied Universal/TX Security
05.2015 - 06.2018Read More
Studio Coordinator
Stella Adler Studio of Acting
01.2013 - 03.2015Read More
Pet Care Sales Representative/ Dog Walker
Biscuits and Bath
02.2012 - 11.2015Read More
University of Houston-Downtown
B.A. from Fine Arts, Business
Read More