Mohamed Abdullahi

Resourceful Technical Assistant brings extensive understanding of intricate hardware, software and peripheral support issues to computer support field. Over two-plus year period serving as point-of-contact for assessing and troubleshooting system performance, fielding user queries and liaising with vendors and third-party support. Offers extensive experience customizing and fixing deployments to meet organizational need for nonstop operations. Adept understanding of manuals and online resources, incorporated into knowledge base to quickly and efficiently resolve problems.

Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations.

Quality-driven and goal-focused with strong research, planning and problem-solving abilities. Gifted in being a technical knowledge base, organizing workflow and improving processes.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.