Moana Boyce
Stanton,CA
Summary
Accomplished Technician 3 at American Red Cross Blood Services. Looking to expand my Knowledge of other areas in the company. Passionate about the mission and making the BPl and donor experience extraordinary.
Overview
15
15
years of professional experience
Work History
Technician 3
American Red Cross Blood Services
Laguna Hills, CA
11.2009 - Current
-Provide customer service for donors and BPL during the collection operation.
-Draw blood and perform physical exam.
-Set up and break down of equipment for the day of collection operation.
-Supervise staff, monitor breaks, and provide support as different scenarios present.
- Supervise flow of collection operation such as donor flow, bpl requests, donor complaints/reactions, and or any special accommodation for specific blood drive on the day of.
- Maintain safely of blood being collected by abiding by strict procedures and policies.
Education
Medical Assistant Front And Back Office - MA
Summit Career College
Anaheim, CASkills
- Venipuncture
- Paperwork Processing
- Patient confidentiality
- Communication abilities
- Staff Management
- HIPAA
- Recording data
- Medical Records Review
- Customer Service
- Time management
- Multi-tasking
- Teamwork
Timeline
Technician 3
American Red Cross Blood Services
11.2009 - Current
Medical Assistant Front And Back Office - MA
Summit Career College