Dedicated shift supervisor skilled in customer service, conflict resolution, and cash handling. Proven ability to train and mentor team members, ensuring high satisfaction levels and operational efficiency.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Panera Bread
Boynton Beach, Florida
01.2024 - Current
Trained and coached team members on customer service techniques.
Managed inventory levels and organized product displays efficiently.
Monitored food safety practices and upheld cleanliness in work areas.
Facilitated communication between management and team members effectively.
Assisted in resolving customer complaints to enhance satisfaction levels.
Provided on-the-job training to new staff members.
Communicated clearly with employees regarding job duties, expectations, and policies.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Completed opening and closing duties to facilitate business operations.
Monitored staff performance to ensure quality standards were met.
Youth Volunteer Coordinator
Boys and Girls Club
Lake worth , FL
09.2022 - 04.2025
Coordinated youth volunteer programs and activities for community engagement.
Organized events to promote volunteer opportunities within the community.
Established positive working relationships with a variety of organizations related to youth volunteering opportunities.
Provided support during community workshops, ensuring smooth operations and participant engagement.
Assisted with fundraising efforts for various charities.
Built stronger youth by teaching leadership skills and sharing job knowledge.