Open To Work
Moenay Aguilera
Qatra Speciality Coffee
San Antonio,United States
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart Time
Minimum Desired Compensation
$45000/yr
6
years of professional experience
Experienced with handling customer interactions and resolving issues promptly with minimal knowledge of management responsibilities. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty within a company.
Work History
Barista
2 Months- Prepared high-quality espresso beverages using advanced brewing techniques.
- Developed and maintained exceptional customer relationships through personalized service.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Maintained a clean and organized workspace for optimal productivity and safety.
Front End Service Team Supervisor
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Executed plans and managed time for self and team to meet priorities.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Customer Service Representative
4 Years- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly during management transitions.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Stock Associate
5 Months- Implemented streamlined sorting methods for incoming shipments, improving overall operational efficiency.
- Managed inventory restocking, ensuring product availability and shelf optimization.
- Organized merchandise displays to enhance store layout and customer experience.
Server
11 Months- Managed incoming calls to address inquiries and gather necessary information.
- Maintained clean, organized workspace to ensure efficient operations.
- Processed customer orders efficiently.
Education
High School Diploma
Skills
Attention to detail
Cash management
Exceptional customer service
Money Services
Order Fulfillment
Opening and closing duties
Staff training
Team Coordination
Time management
Problem-solving
Phone Reception
Workspace Organization
Timeline
Barista
Qatra Speciality Coffee
08.2026 - CurrentRead More
Front End Service Team Supervisor
Walmart
07.2026 - 07.2026Read More
Customer Service Representative
Walmart
07.2022 - 07.2026Read More
Stock Associate
Ross
11.2021 - 04.2022Read More
Server
Pizza Hut
09.2020 - 08.2021Read More
Lake View High School
High School Diploma
Read More