Moesha Irwin
Guymon,OK
Summary
Adept at emergency management and program coordination, I excelled at Texas County Emergency Management by enhancing community preparedness and supporting first responders, demonstrating strong relationship-building skills. My background also includes diverse roles in customer service and team leadership, showcasing my ability to manage incidents and foster team efficiency.
Overview
10
10
years of professional experience
Work History
DEPUTY EMERGENCY MANAGER
TEXAS COUNTY EMERGENCY MANAGEMENT
08.2023 - Current
- Answering phone calls
- Attending meetings, and trainings
- Being ready and on stand by in case of emergencies..
- Fire, severe weather, winter weather ect..
- Being involved in community preparedness
- Making sure community members are aware of any severe weather, what they need to prepare for and take action
- Assisting first responders in communication, traffic control, whatever they need
CASHIER
BIG R
11.2022 - 08.2023
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Processed refunds and exchanges in accordance with company policy.
- Helped customers complete purchases, locate items, and join reward programs.
GUIDE
CAPITAL PEAK OUTFITTERS
06.2021 - 10.2021
- Ensured compliance of all applicable laws related to guiding tourists within the region's boundaries
- Exercised sound judgment when dealing with unexpected changes or difficult situations arising during tours
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
ASSISTANT STORE MANAGER
CARTERS
10.2020 - 06.2021
- Assisted customers with product selection, pricing, payment options and returns and exchanges
- Managed all customer inquiries and complaints in a professional and timely manner
- scheduling
- ordering inventory
- assisting customers with specialty orders
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
CASHIER
QUICK 6 EXPRESS
09.2018 - 10.2019
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- ensured a clean and well kept store
- stock and record inventory
- daily bank deposites
NIGHT SHIFT MANAGER
CARTERS
01.2015 - 10.2017
- Coached employees on customer service and selling techniques
- Assisted in recruiting process, hiring and retaining top talent
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Provided support and guidance to staff members as needed throughout their shifts
- Trained and evaluated new hires on proper procedures while working the night shift
- Assisted in scheduling staff shifts to ensure adequate coverage during peak hours
Education
High School Diploma -
Fargo High School
Fargo, OK05.2015
Skills
- Excellent customer service skills, telephone, communication and computer skills
- Quick, fast leaner
- Efficient multitasker
- Meetings and presentations
- Program coordination
- Emergency Management
- Incident Response
- Emergency Response
- Relationship building and management
Timeline
DEPUTY EMERGENCY MANAGER
TEXAS COUNTY EMERGENCY MANAGEMENT
08.2023 - Current
CASHIER
BIG R
11.2022 - 08.2023
GUIDE
CAPITAL PEAK OUTFITTERS
06.2021 - 10.2021
ASSISTANT STORE MANAGER
CARTERS
10.2020 - 06.2021
CASHIER
QUICK 6 EXPRESS
09.2018 - 10.2019
NIGHT SHIFT MANAGER
CARTERS
01.2015 - 10.2017
High School Diploma -
Fargo High School
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