Moesha Taylor

• Negotiated contracts with vendors and service providers, securing favorable terms.
• Assisted in the creation and revision of program policies and procedures to ensure compliance.
• Monitored budget allocations for various aspects of the project, ensuring compliance with fiscal requirements.

• Creates grants for uninsured patients.

• Coordinated resources for program implementation, including personnel and materials.
• Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
• Performed assessments to determine individual limitations and strengths.
• Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
• Made referrals to utilize community resources for resident's needs.
• Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.

• Assisted with inventory management, including verification of quantities, storage, removal of outdated medications, and restocking pharmaceuticals in short supply to prevent being out of stock
• Identified 30 plus repeating customers and their prescriptions in order to refill and label their medications in advance, speeding up sales by 80% also maintaining to increase customer experience, satisfaction and loyalty
• Operated cash register with an average daily cash flow of $16,000
• Provide friendly customer service, building a loyal customer base despite local competition
• Fulfilled 100% of medication orders with patient safety as priority
• Prepare labels and fill prescriptions accordingly, pre-packaging common medications that result in 30% order completion
• Streamline data management procedures by reducing the number of categorical inputs, which reduced administrative work time and flow by 50%
• Filled over 150 prescriptions a day interacting with over 70 patients a day

• Enhanced operational success by providing members with accurate information and effective solutions
• Updated demographic information (member address, name updates, birthdate corrections, etc.)
• Provided members with explanation of benefits
• Provided members with clarification of eligibility, termination or pending account
• Educated members with information about Deductibles, Out Of Pocket, Co Pays and Coinsurance
• Filed grievances and complaints on members behalf
• Provided members with 1095 B tax forms, billing statements and after visit summary's
• Provided members insurance cards
• Assigned member medical record numbers, updated medical record numbers, merged medical record number also assigned medical record numbers for members visiting other regions
• Assisted member with information for filing claims for emergency visit outside of the network

• Carried messages or documents between departments.
• Monitored vital signs during transport when required by the facility or physician orders.
• Picked up meals from kitchen and delivered to designated ward.
• Navigated hospital corridors and elevators efficiently, minimizing transport times and avoiding delays.
• Changed bed linens, drapes or cubicle curtains.
• Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
• Greeted and assisted patients in wheelchairs to their appointments.

• Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
• Participated in educational programs designed to improve knowledge of health care practices.
• Administered medications under supervision of a licensed nurse.