Moha Choi
Richmond Hill,GA
Summary
I started part-time at CNP technologies in Andover Massachusetts and worked there full-time for 4 years, gaining experience repairing all appliances, mainly LG, but also Whirlpool, Frigidaire, etc. He did door-to-door service in Northern Massachusetts, Southern New Hampshire, and Maine, visiting nearly 1000 homes a year.
The company I worked for moved to Georgia last year, and I moved to Georgia as well, but due to various reasons, the company had to close down, and I am hoping to find a job in the same industry with the experience I have gained. My English is not perfect, but I have always dealt with customers to the best of my ability, and I will do the same here.
Overview
4
4
years of professional experience
Work History
Field Service Technician
CNP Technologies
Richmond Hill, GA
03.2020 - 07.2024
- Replaced faulty parts or components following diagrams or blueprints.
- Adjusted functional parts of devices or control instruments according to specifications.
- Performed routine maintenance on machinery to ensure optimal performance.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Explained and recommended service options to customers and detailed costs.
Education
High School Diploma -
Chungbuk High School
South Korea02-2005
Skills
- Device Installation
- Technical Troubleshooting
- Emergency Response
- Technical Analysis
- Troubleshooting and repair
- Timely Reports Completion
Languages
English
Limited
Korean
Professional
Timeline
Field Service Technician
CNP Technologies
03.2020 - 07.2024
High School Diploma -
Chungbuk High School
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