Mohamad Kassar
Villa,Illinois
Summary
I am an online college student. I am a well disciplined individual who puts others in front himself. I establishe relationships with customers and deliver quality service. Agile individual with excellent communication and customer service skills.
Overview
1
1
year of professional experience
Work History
Life Insurance Agent
American Income Life Insurance Company
07.2023 - 01.2024
- Accumulated $90k in sales in 5 months while being a top manager of 15 people.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
Customer Service Representative
Walgreens
08.2022 - 08.2023
- Tracked customer service cases and updated service software with customer information.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
High School Diploma -
Willowbrook Highschool
Villa Park, IL05.2022
Skills
- Communication
- Lead Development
- Client Service
- In-depth product knowledge
- Client Relations
- Client Consultations
Languages
Arabic
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual
Timeline
Life Insurance Agent
American Income Life Insurance Company
07.2023 - 01.2024
Customer Service Representative
Walgreens
08.2022 - 08.2023
High School Diploma -
Willowbrook Highschool
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