Mohamad Makki
Westland,MI
Summary
Analytical Senior Underwriter with expertise in the areas of credit and risk. Gifted in evaluating risk and loss potential and developing information for new and renewal policies. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals.
Overview
13
13
years of professional experience
Work History
Teller
PNC Bank
03.2014 - 12.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
Senior Underwriter
United Wholesale Mortgage
01.2021 - Current
- Collect, review and analyze an applicant's relevant history and records
- Controlled loss by assessing risk, conducting system analysis, and recommending policy solutions.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
- Created debt analysis and comparison reports contrasting various conventional and government-backed financing options.
Manager
MALIKS Beirut
12.2018 - 08.2020
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Personal Banker
Chase Bank
01.2017 - 08.2018
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Promoted financial products by maintaining excellent service offering knowledge.
- Verified customer identity and reviewed documentation for accuracy.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
Translator
Connections For Deaf Citizens
09.2010 - 05.2012
- Repeated and restructured complex translations to optimize understanding.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Translated conversations from Arabic to English, and vise-versa
Sales Person
CVS Pharmacy
09.2010 - 12.2011
- Maintained a cash drawer with an excellent balancing record
- Developed successful sales plans to grow store's profitability
- Recruited, trained, developed and motivated employees
- Managed merchandise levels and store appearance
- Created and maintained team relationships
- Directed all activities required to achieve store goals
- Set standards and modeled behavior for optimum customer service
- Worked in store departments to promote certain products
- Connections for deaf citizens
Arabic as a Foreign Language Teacher
GEE White Academy School
09.2012 - 09.2013
- Developed course curriculum, lesson plans and supplemental materials to support student success.
- Immersed students in unfamiliar cultures by devising hands-on activities.
- Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
- Collaborated with other faculty to plan and coordinate activities and events.
Education
MBA - General Business
Fayette Ville State University
Fayetteville, NC12.2020
Bachelors of Business Administration - International Business Management
Lebanese International University
Beirut, Lebanon08.2020
Skills
- Quality Control, credit, and Risk Analysis
- Customer Service
- Excellent Communication Skills
- Management
Languages
Arabic
Native or Bilingual
Timeline
Senior Underwriter
United Wholesale Mortgage
01.2021 - Current
Manager
MALIKS Beirut
12.2018 - 08.2020
Personal Banker
Chase Bank
01.2017 - 08.2018
Teller
PNC Bank
03.2014 - 12.2016
Arabic as a Foreign Language Teacher
GEE White Academy School
09.2012 - 09.2013
Translator
Connections For Deaf Citizens
09.2010 - 05.2012
Sales Person
CVS Pharmacy
09.2010 - 12.2011
MBA - General Business
Fayette Ville State University
Bachelors of Business Administration - International Business Management
Lebanese International University