MOHAMAD SAFAR

• Performed top safety score using smart drive logs
• Performed pre- and post-trip safety and maintenance checks to mitigate hazards
• Updated logs with timely and accurate information meet internal requirements and DOT record keeping demands
• Followed regular schedule for pickups for individual customers and groups
• Processed shipment documents neatly and efficiently for each load
• Drove an average 3500 miles/week transporting (California, Arizona, and Nevada)

• Performed top safety score using smart drive logs
• Performed pre- and post-trip safety and maintenance checks to mitigate hazards
• Updated logs with timely and accurate information meet internal requirements and DOT record keeping demands
• Followed regular schedule for pickups for individual customers and groups
• Processed shipment documents neatly and efficiently for each load

• Collecting products based on orders, using item numbers, bin locations, and quantities
• Assembling, labeling, and packaging orders for shipping or customer pickup
• Read orders to obtain item numbers and located merchandise in bins or on shelves
• Received and counted stock items, recording data manually or on computer for inventory purposes
• Confirmed items picked for orders by keying codes into system

• Prepared daily food items and cooked simple foods and beverages fully packaged and labeled
• Accepted payment from customers and made change as necessary
• Took customers' orders and wrote ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders

• Make outbound calls to follow-up with creditors on pending agreements and renegotiation of current, altered, expired or terminated agreements
• Contacted the clients to sell them the decent solutions for their accounts and arranged debt repayment and established repayment schedules, based on customers' financial situations
• Performed various administrative functions for assigned accounts, such as recording address changes and purging records of deceased customers
• Conferred with customers by telephone or in-person to determine reasons for overdue payments and to review terms of sales, service, or credit contracts
• Advised customers of necessary actions and strategies for debt repayment
• Adhered to quality and service standards to support operational and target goals

• Preparing the sales and marketing plan to reach company's target market
• Compiled lists to describe product or service offerings
• Initiated market research studies and analyzed findings
• Coordinated or participated in promotional activities or trade shows to market products or services
• Managed sales team to consistently achieve growth and hit sales targets
• Resolved customer complaints regarding sales and service

• Oversaw daily operations of the travel department, including managing client bookings, itineraries, and special requests to ensure seamless travel experiences.
• Handled escalated customer issues, resolving complaints and concerns to ensure client satisfaction and loyalty.
• Collaborated with suppliers, airlines, hotels, and other partners to negotiate competitive pricing and exclusive deals, optimizing both client satisfaction and profitability.
• Analyzed sales reports and performance data, identifying areas for improvement and providing regular feedback to team members to drive continuous growth.
• Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
• Assisted in the development of marketing strategies, promotions, and travel packages designed to increase customer engagement and bookings.

Evaluated by World Education Services (WES), as equivalent to a four-year Canadian.