Mohamad Ali Elhalabi
Miramar
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Knowledgeable sales professional with background in delivering exceptional customer service and driving revenue growth. Demonstrated ability to build strong client relationships and effectively manage sales processes. Proven track record of utilizing negotiation and communication skills to achieve sales targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Metro by T-Mobile (authorized dealer)
02.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Resolution Manager
Choice Home Warranty
05.2022 - 02.2023
- Negotiated dispute settlements with clients, securing favorable outcomes while preserving business relationships.
- Continuously monitored industry trends and advancements in technology; proposed innovative solutions that elevated the overall effectiveness of the resolution process.
- Delivered regular reports on resolution metrics, providing valuable insights into areas needing improvement.
- Led training sessions for both new hires and existing staff on best practices in conflict resolution strategies.
Education
Associate Degree - Bussniess Management
Broward College
Fort Lauderdale, FLBachelors - Electrical Engineering
Florida Technical College
03.2025
High school diploma -
Cooper City High School
06.2020
Skills
- Sales team training
- Goals and performance
- Motivational skills
- Sales strategy development
- Customer service
- Relationship building
Certification
- OSHA 10, Present
- Driver's License, Present
Languages
Spanish
Limited Working
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Resolution Manager
Choice Home Warranty
05.2022 - 02.2023
General Manager
Metro by T-Mobile (authorized dealer)
02.2018 - Current
High school diploma -
Cooper City High School
Associate Degree - Bussniess Management
Broward College
Bachelors - Electrical Engineering
Florida Technical College
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