Mohamadou Ndiaye
Bladensburg,MD
Summary
Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possesses specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Essence
Montreal, Quebec
03.2023 - 05.2025
- Collaborated closely with other departments on special projects as needed.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Transported goods to designated areas within the warehouse facility.
Sales Associate
H&M Clothing
Brossard, Quebec
06.2023 - 09.2023
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
Sales Manager
Gap Inc
Montreal, Quebec
07.2022 - 02.2023
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Call Center Representative
Forum Research
Montreal, Quebec
02.2022 - 06.2022
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Updated databases with new and modified customer data.
Law Firm Assistant
Cabinet d Avocat Maitre Sady Ndiaye
Dakar, Senegal
01.2018 - 07.2019
- Answered incoming calls from clients and other attorneys in a professional manner.
- Managed inventory of office supplies necessary for daily operations.
- Created physical and electronic filing systems to ensure easy access to client information.
- Responded to client calls and inquiries to deliver applicable information.
Education
Associate of Science - Biology
University of The District of Columbia
Washington, DC12-2026
Skills
- Time management
- Customer service
- Team collaboration
- Warehouse logistics
- Sorting and labeling
- Interpersonal communication
- Order processing
Languages
English
Professional
French
Full Professional
wolof
Professional
Accomplishments
- My name is Mohamadou Ndiaye, and I am passionate about helping others. In 2018, I founded an association called "Help" in my home country, with the sole purpose of supporting those in need and assisting orphanages. Two years later, I decided to pause the activities of "Help" to join another socio-sanitary association named "Précieux Care," where I currently serve as the General Secretary.
References
References available upon request.
Timeline
Sales Associate
H&M Clothing
06.2023 - 09.2023
Warehouse Worker
Essence
03.2023 - 05.2025
Sales Manager
Gap Inc
07.2022 - 02.2023
Call Center Representative
Forum Research
02.2022 - 06.2022
Law Firm Assistant
Cabinet d Avocat Maitre Sady Ndiaye
01.2018 - 07.2019
Associate of Science - Biology
University of The District of Columbia