Mohamed Adam
Richmond,Virginia
Summary
Dynamic Salesforce Developer with proven success in both private and government sectors. Skilled at optimizing business processes by leveraging Salesforce CRM, Lightning components, and custom Apex development. Experienced in delivering scalable solutions through Agile methodologies and cross-functional collaboration, driving measurable improvements in efficiency. Strong communicator with a focus on application integration, user experience, and stakeholder engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Dev Technology Group (Contractor for CBP)
11.2023 - Current
- Supporting multiple mission-critical Salesforce applications used by thousands of U.S. Customs and Border Protection personnel, ensuring high availability, performance, and user satisfaction
- Designed and implemented robust application integrations between Salesforce and third-party/government systems using REST APIs, Apex, and Platform Events
- Streamlined internal workflows by developing custom Lightning Web Components (LWCs), enhancing user productivity and experience across multiple departments
- Played a key role in optimizing complex permission and sharing models to comply with federal security standards, improving access control and data integrity
- Partnered closely with cross-functional government teams and stakeholders in an Agile environment to gather requirements, deliver iterative enhancements, and resolve system issues swiftly
- Contributed to continuous deployment pipelines and code review processes, ensuring high code quality and compliance with agency development standard
Salesforce Developer
Cognizant
03.2022 - 08.2023
- Delivered end-to-end Salesforce solutions across multiple business units by gathering requirements, designing scalable features, and deploying configurations and custom code
- Collaborated with business stakeholders in Agile ceremonies to refine user stories and deliver enhancements that improved productivity and streamlined operations
- Developed Apex triggers, classes, and Lightning components to implement customized business logic, resulting in a 30% improvement in user experience and system adoption
- Automated key approval processes and workflow rules, reducing manual intervention by 30% and saving the team over 20 hours weekly
- Executed complex data migration strategies using Data Loader and Workbench, leveraging Excel VLOOKUPs to clean and transform large datasets, leading to a 40% reduction in data errors
- Introduced a robust case management automation system for call center teams, decreasing average case handling time by 50% and boosting resolution rates by 40%
- Managed Salesforce security architecture including profiles, roles, permission sets, and sharing rules, ensuring proper access control and compliance across teams
Education
Bootcamp - Full Stack Web Development
Fullstack Academy of Code
New York, NY10.2021
Bachelor of Science - Biology
Virginia Commonwealth University
Richmond, VA05.2017
Skills
- Salesforce: Salesforcecom consulting, SFDC Marketing & Sales Cloud, Salesforce DX, and Lightning Web Components, Apex Programming, Continuous Integration, Agile/Scrum Methodology, Agile Software Development, App Builder, Salesforce Lightning, Visualforce Pages, Business Process, Application Integration, REST and SOAP APIs, Batch and Async processes, Page Layouts
- Full Stack Web Development: JavaScript Software Development , HTML, CSS, Nodejs
- Tools and Frameworks: Reactjs, Expressjs PostgreSQL & Sequelize, Git Version Control System, GitHub and GitLab
Certification
Salesforce Certified Platform Developer I
Salesforce Certified Administrator (SCA)
Clearance
- Public Trust Clearance
Timeline
Salesforce Developer
Dev Technology Group (Contractor for CBP)
11.2023 - Current
Salesforce Developer
Cognizant
03.2022 - 08.2023
Bootcamp - Full Stack Web Development
Fullstack Academy of Code
Bachelor of Science - Biology
Virginia Commonwealth University
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