Mohamed Ali
Delaware,OH
Summary
Driven Network Technician recently certified for Interconnecting Cisco Network Devices (ICND-1 CCENT). Demonstrate competency in operation of data networks, LAN switching technologies, IP routing technologies, network device security and troubleshooting. More than 4 years of experience training and developing staff to meet goals for profitability and revenue.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.
Overview
4
4
years of professional experience
Work History
Network Technician
Eos
04.2025 - Current
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Managed security operations for thousands of computers in network, related systems and maintenance protocols.
Data Center Operations
AWS
10.2023 - 03.2025
- Recommended and implemented proactive measures to prevent or minimize identified problems with data center operations.
- Resolved problems, improved operations and provided exceptional service.
- Assisted senior leadership in managing all aspects of operations.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained efficient operation of 4 data center locations with over thousands devices,
Sales Associate
Micro Center
08.2021 - 03.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Hilliard Bradley
Hilliard, OH05-2023
Associate of Science - Computer Information Systems
The Ohio State University
Columbus, OHSkills
- Network monitoring
- LAN configuration
- Network configuration
- Switches and routers
- Network security
- Network troubleshooting
- Ticket management
- Hardware inventory management
Timeline
Network Technician
Eos
04.2025 - Current
Data Center Operations
AWS
10.2023 - 03.2025
Sales Associate
Micro Center
08.2021 - 03.2023
High School Diploma -
Hilliard Bradley
Associate of Science - Computer Information Systems
The Ohio State University
Similar Profiles
Darwin WilliamsDarwin Williams
Truck Driver at EosTruck Driver at Eos
Nicolas OatmanNicolas Oatman
Electronics Technician 2 at EosElectronics Technician 2 at Eos
Carolyn Rae HerronCarolyn Rae Herron
Marketing Automation Specialist at EOSMarketing Automation Specialist at EOS
Dylan MurphyDylan Murphy
Care and Enrichment Technician at American Society for Prevention of Cruelty to Animals (ASPCA), Cruelty Recovery CenterCare and Enrichment Technician at American Society for Prevention of Cruelty to Animals (ASPCA), Cruelty Recovery Center
John Anthony Lesjak JrJohn Anthony Lesjak Jr
Senior HVAC Account/Project Manager at Abercrombie and Fitch Home OfficeSenior HVAC Account/Project Manager at Abercrombie and Fitch Home Office