Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mohamed Babiker

Dallas-Fort Worth Metroplex,United States

Overview

3
3
years of professional experience

Work History

Founder and Digital Sales Specialist

Freelance
04.2023 - 09.2024
  • Developed strategic alliances with product creators and vendors, offering exclusive solutions
  • Conducted market research to identify lucrative niches and shape product offerings
  • Provided personalized consultations to clients, ensuring tailored solutions and high satisfaction
  • Coordinated packaging and shipping operations, collaborating with logistics partners for timely delivery
  • Communicated with customers about product inquiries, order statuses, and post-purchase support
  • Managed customer feedback, addressing concerns to enhance product offerings and service quality
  • Designed and implemented efficient sales and distribution channels, leveraging online platforms to optimize logistics and customer service.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Increased sales average through prospecting for new business at networking events and cold calling.

Medical Software Development Intern

City Point Billing Resources
05.2024 - 08.2024
  • Collaborated with the development team to design and implement features for medical billing software
  • Assisted in coding, testing, and debugging software applications to enhance functionality and user experience
  • Conducted data analysis to identify and resolve issues within the billing system
  • Participated in software documentation and created user manuals to support end-users
  • Gained hands-on experience in Agile development processes and healthcare IT standards.

Technical Support Specialist

The TJX Companies, Inc.
07.2023 - 02.2024
  • Provided technical support to end-users, troubleshooting hardware and software issues across multiple retail locations
  • Assisted in the deployment and maintenance of IT infrastructure, including POS systems, network devices, and peripheral equipment
  • Collaborated with IT teams to diagnose and resolve system outages, ensuring minimal disruption to business operations
  • Documented technical issues and solutions to improve response times and support efficiency
  • Trained staff on new software applications and best practices in IT security.

Sales Associate

Marshalls
09.2021 - 03.2022
  • Provided excellent customer service, assisting shoppers with product inquiries and purchases.
  • Maintained merchandise displays and ensured the sales floor was organized and visually appealing.
  • Processed transactions quickly and accurately at the checkout, handling cash, credit, and returns.
  • Assisted in inventory management, including restocking shelves and conducting inventory counts.
  • Supported team efforts to achieve daily sales goals and maintain a positive shopping environment.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Education

Bachelor of Science (B.S.) - Computer Science

University of North Texas
Denton, TX
05.2026

Associate of Arts - AA -

Tarrant County College
Hurst, TX
05.2022

Skills

  • Microsoft Excel
  • Effective Communication
  • Critical Thinking
  • Attention to Detail
  • Ethics and integrity
  • Visionary leadership
  • Customer Acquisition
  • Team Engagement

Accomplishments

Phi Theta Kappa Honor Society, 05/22

Timeline

Medical Software Development Intern

City Point Billing Resources
05.2024 - 08.2024

Technical Support Specialist

The TJX Companies, Inc.
07.2023 - 02.2024

Founder and Digital Sales Specialist

Freelance
04.2023 - 09.2024

Sales Associate

Marshalls
09.2021 - 03.2022

Bachelor of Science (B.S.) - Computer Science

University of North Texas

Associate of Arts - AA -

Tarrant County College

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Mohamed Babiker