Mohamed Boulaioune
Bayonne,NJ
Summary
Dynamic professional with extensive experience in logistics and customer relationship management, notably at HF Transit. Proven track record in enhancing operational efficiency and team performance. Skilled in contract negotiation and time management, delivering exceptional service while ensuring compliance with regulations. Committed to fostering positive client relationships and driving business success.
Overview
18
18
years of professional experience
Work History
Limousine Chauffeur
Prestige Ride
01.2024 - Current
Limousine Chauffeur
United Limousine Services
10.2022 - Current
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Participated in ongoing training opportunities related to driving techniques, safety regulations, and client relations best practices.
- Developed strong rapport with clients by exhibiting courtesy, professionalism, and exceptional communication skills.
- Collaborated effectively with team members to coordinate pick-ups, drop-offs, and special requests.
- Prepared vehicles for daily service by performing thorough inspections and ensuring proper maintenance was conducted.
- Demonstrated excellent knowledge of local routes, landmarks, and traffic patterns to ensure efficient travel times.
- Assisted clients with luggage handling, contributing to a seamless travel experience.
General Manager
Voila Crepes
06.2021 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
The Halal Guys
04.2015 - 01.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Freight Forwarder
HF Transit
03.2007 - 03.2017
- Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
- Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
- Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
- Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
Education
Freight Forwarded
Afak School
Blida Alger03.2007
Management And Economy
Belkacem Ouzri
Blida Algeria 07.2003
Skills
- Shipment management
- Logistics coordination
- Contract negotiation
- Customer relationship management
- Team building
- Employee training
- Problem solving
- Time management
- Transportation planning
- Freight consolidation
- Documentation management
- Shipment tracking
- Invoice preparation
- Budget management
- Staff training
- Inventory management
- Quality control
- Team leadership
Languages
English
Full Professional
Arabic
Native or Bilingual
French
Native or Bilingual
Timeline
Limousine Chauffeur
Prestige Ride
01.2024 - Current
Limousine Chauffeur
United Limousine Services
10.2022 - Current
General Manager
Voila Crepes
06.2021 - 06.2023
Manager
The Halal Guys
04.2015 - 01.2018
Freight Forwarder
HF Transit
03.2007 - 03.2017
Freight Forwarded
Afak School
Management And Economy
Belkacem Ouzri
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