Mohamed Elsherif
Richmond,TX
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shop Lead
Dutch Bros
Houston, TX
02.2025 - Current
- Lead daily operations across morning, afternoon, and evening shifts while managing teams of up to 8 employees in a fast-paced environment
- Trained and onboarded 5 new team members, coaching operational standards, customer engagement, and brand-focused service practices
- Execute in-store promotional launches and community engagement initiatives to support customer acquisition and brand awareness goals
- Manage workflow, staffing allocation, and labor utilization to maintain efficient service during peak-volume periods
- Oversee inventory management, product ordering, and stock accuracy to ensure operational readiness
- Handle cash reconciliation and register accountability while maintaining compliance with company standards
- Contribute to consistent month-over-month growth in sales performance and customer satisfaction metrics
- Serve 100–200 customers per shift while maintaining a positive customer experience and brand representation
Social Media Marketing Intern
8bottle
Houston, TX
05.2024 - 08.2024
- Created and posted 2-3 scheduled posts per week to social media platforms to drive engagement and increase brand awareness
- Built relationships with prospective influencers and strategic partners through email and social media communication
- Evaluated social media performance metrics and recommended content improvements to increase engagement
- Assisted in the development of digital marketing strategies based on audience and market trends
- Assisted in developing marketing materials to enhance brand visibility.
Marketing Intern
BK Equity and Consulting
Houston, TX
06.2023 - 09.2023
- Created and uploaded 1-2 weekly social media posts highlighting client success stories and company value propositions to multiple platforms
- Conducted market and competitor research to identify opportunities for improved positioning and engagement
- Collaborated with team members during marketing strategy and campaign planning sessions
- Supported brand-building efforts through content creation and research-driven recommendations
Education
BBA - Marketing
University of Houston
Houston, TX05-2025
Skills
- Social media marketing
- Content scheduling
- Google analytics
- Team collaboration
- Analytics tracking
- Content creation
Certification
- Google Analytics Certification (GA4)
- HubSpot Social Media Marketing Certification
- HubSpot Digital Marketing Certification
- Canva Design & Content Creation Certification
Languages
Arabic
Native or Bilingual
Timeline
Shop Lead
Dutch Bros
02.2025 - Current
Social Media Marketing Intern
8bottle
05.2024 - 08.2024
Marketing Intern
BK Equity and Consulting
06.2023 - 09.2023
BBA - Marketing
University of Houston