MOHAMED FATTEH
SCHENECTADY,NY
Summary
Dedicated security professional with extensive experience at A AND H SECURITY, skilled in emergency response and risk assessment. Proven ability to enhance safety through effective surveillance and communication, ensuring a secure environment for personnel and visitors. Committed to delivering exceptional customer service while maintaining strict adherence to safety regulations.
Overview
4
4
years of professional experience
Work History
Unarmed Security Guard
A AND H SECURITY
ALBANY, NY
12.2023 - 06.2024
- Observed all entrances for any signs of criminal activities or trespassers.
- Provided assistance to law enforcement officers during investigations as necessary.
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Communicated effectively with customers in order to provide excellent customer service experience.
- Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
Unarmed Security Guard
Allied Universal Security Services
ALBANY, NY
02.2024 - 05.2024
- Answered questions from the public regarding facility rules and regulations.
- Responded to alarms, emergencies, and disturbances.
- Enforced safety regulations and monitored access control points.
- Conducted daily security patrols of assigned areas.
Customer Service Representative
U-HAUL MOVING AND STORAGE OF ALBANY
ALBANY, NY
07.2020 - 12.2023
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided accurate information about products and services to customers.
Education
High School Diploma -
SCHENECTADY HIGH SCHOOL
Schenectady, NY06-2020
Some College (No Degree) - Criminal Justice
Bryant & Stratton College
NYSkills
- Emergency response
- Surveillance techniques
- Risk assessment
- Communication skills
- Safety regulations
- Customer service
- Team collaboration
- Building security
- Entrance control
- Teamwork and collaboration
Languages
English
Full Professional
Arabic
Native/ Bilingual
Timeline
Unarmed Security Guard
Allied Universal Security Services
02.2024 - 05.2024
Unarmed Security Guard
A AND H SECURITY
12.2023 - 06.2024
Customer Service Representative
U-HAUL MOVING AND STORAGE OF ALBANY
07.2020 - 12.2023
High School Diploma -
SCHENECTADY HIGH SCHOOL
Some College (No Degree) - Criminal Justice
Bryant & Stratton College
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