Mohamed Galal
Fredericksburg ,VA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Business-conscious General Manager bringing over 9 years of experience in restaurant industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Delivery Driver
Cr England - Global Transportation
Fredericksburg, VA
01.2026 - Current
- Conducted vehicle inspections to ensure operational readiness and safety compliance.
- Assisted in training new drivers on best practices for delivery routes and customer service.
- Identified opportunities for process improvements, enhancing overall delivery efficiency.
- Developed strong relationships with customers, ensuring satisfaction and repeat business.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Delivery Driver
US Foods
Manassas, VA
08.2025 - 01.2026
- Delivered products efficiently while adhering to safety protocols and company standards.
- Maintained accurate delivery logs, ensuring compliance with regulatory requirements.
- Loaded and unloaded goods using proper techniques to maximize safety and efficiency.
- Communicated effectively with dispatchers to coordinate delivery schedules and resolve issues.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Improved delivery accuracy by diligently checking orders before departure.
Delivery Truck Driver
Coastal Sunbelt Produce Company
Laurel, MD
02.2023 - 08.2025
- Operated delivery truck efficiently to transport produce to customer locations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed delivery schedules, optimizing routes for timely product arrival.
- Collaborated with warehouse staff to load and unload products effectively.
- Maintained accurate records of deliveries and inventory levels throughout shifts.
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
General Manager
IHOP Restaurants LLC
Florence, SC
11.2011 - 2023
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Led training initiatives to enhance employee skills and foster professional development.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Education
High School Diploma -
West Florence High School
Florence, SC5 2015
Associate of Science -
Horry-Georgetown Technical College
Conway, SCSkills
- Performance improvements
- Customer relationship management
- Client relations
- Calm under pressure
- Networking abilities
Accomplishments
- Promoted from assistant manager to general manager, in less than 12-months
Certification
- Certified general manager, IHOP Resturants - 2019
Experience
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Education and Training
true,other,other
Timeline
Delivery Driver
Cr England - Global Transportation
01.2026 - Current
Delivery Driver
US Foods
08.2025 - 01.2026
Delivery Truck Driver
Coastal Sunbelt Produce Company
02.2023 - 08.2025
General Manager
IHOP Restaurants LLC
11.2011 - 2023
Associate of Science -
Horry-Georgetown Technical College
High School Diploma -
West Florence High School