Mohamed Ibrahim
Minneapolis,NC
Summary
Proven track record of enhancing customer experiences at Towne Park, leveraging strong vehicle safety knowledge and exceptional customer service skills. Adept at quick decision-making and effective problem-solving, consistently delivering quality outcomes. Excelled in team collaboration and guest assistance, significantly contributing to seamless service delivery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
3
3
years of professional experience
Work History
Valet Attendence
Towne Park
08.2023 - 03.2024
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Welcomed arriving guests and explained car retrieval procedures.
- Conducted pre-shift visual inspections of vehicles, noting any existing damage before taking possession from the guest.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Collaborated with hotel front desk staff to ensure seamless arrival and departure experiences for guests.
Machine Operator
Boston Scientific
02.2023 - 11.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
Walmart
Customer Service
07.2021 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
06.2023
Skills
- Effective problem solving
- Quick Decision Making
- Professional Appearance
- Vehicle Safety Knowledge
- Patience and composure
- Team player mentality
- Customer Service
- Time Management
- Guest Assistance
- Problem-Solving
- Customer Communication
- Cash Handling
- Lot monitoring
Languages
somali
Native or Bilingual
Timeline
Valet Attendence - Towne Park
08.2023 - 03.2024
Machine Operator - Boston Scientific
02.2023 - 11.2023
Walmart - Customer Service
07.2021 - 11.2022
Osseo Senior High School - High School Diploma,