Mohamed Jalloh
Lynnwood
Summary
Customer-focused professional with expertise in service operations, cash handling, and licensing compliance, excelling in transaction processing and team collaboration.
Overview
3
3
years of professional experience
Work History
Attendance Counselor 2
State-Operated Living Alternatives (DSHS/DDA)
10.2023 - Current
- Managed records and ensured compliance with state guidelines.
- Provided support and guidance to clients, ensuring adherence to policies.
- Communicated effectively with teams to enhance program efficiency.
Site Coordinator
Provail
08.2023 - Current
- Coordinated and managed site operations, ensuring smooth service delivery.
- Provided administrative support, maintained records, and facilitated communication between teams.
- Assisted in staff scheduling and operational logistics.
Store Consultant
FedEx
11.2021 - 03.2023
- Assisted customers with printing, shipping, and other service-related inquiries.
- Handled cash and credit transactions, ensuring accuracy and customer satisfaction.
- Maintained store inventory and provided excellent customer service.
Education
Bachelor of Science - Healthcare Administration
City University of Seattle
Seattle, WA06-2025
Bachelor of Science - Information Technology
University of Sierra Leone (IPAM)
Freetown, Sierra Leone02-2022
Diploma in Computers & IT in Business And Mgt.
Cambridge International College
UK04-2020
Diploma in Business Economics & Commerce
Cambridge International College
UK10-2018
High School Diploma -
Murray Town Army Secondary School
Freetown, Sierra Leone12-2016
Skills
- Customer service
- Microsoft Office
- Computer skills
- Cash handling
- Problem-solving
- Safety and security procedures
Timeline
Attendance Counselor 2
State-Operated Living Alternatives (DSHS/DDA)
10.2023 - Current
Site Coordinator
Provail
08.2023 - Current
Store Consultant
FedEx
11.2021 - 03.2023
Bachelor of Science - Healthcare Administration
City University of Seattle
Bachelor of Science - Information Technology
University of Sierra Leone (IPAM)
Diploma in Computers & IT in Business And Mgt.
Cambridge International College
Diploma in Business Economics & Commerce
Cambridge International College
High School Diploma -
Murray Town Army Secondary School
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