Mohamed Jemal
Sunny Isles Beach,FL
Summary
Provides customers with targeted financial advice, service options and product recommendations to serve debt management needs. Effective at building and implementing plans for each person or organization. Proficient in factors affecting credit scores and strategies for financial recovery.
Overview
6
6
years of professional experience
Work History
Debt Consultant
Amity One Debt Relief
02.2022 - Current
- Interviewed clients by telephone
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
- Calculated clients' available monthly income to meet debt obligations.
- Responded to client concerns and questions about credit scores and methods to improve numbers.
- Answered over 75 customer communications per day via telephone, email and web chat.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Representative
Sunrun
01.2021 - 12.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Business Owner
Topcare Moving & Storage
01.2018 - 11.2020
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Education
Bachelor of Arts - Videographer
The Art Institute of California
Santa Monica, CA07.2017
Skills
- Customer Retention
- Social Perceptiveness
- Ad Hoc Research
- Clerical Support
- Information Updates
- Overcoming Objections
- Financial Reports Analysis
- Outbound Calls
- Software Applications
- Microsoft Access
- Closing Procedures
Languages
English
Full Professional
Arabic
Full Professional
French
Professional Working
Timeline
Debt Consultant
Amity One Debt Relief
02.2022 - Current
Sales Representative
Sunrun
01.2021 - 12.2021
Business Owner
Topcare Moving & Storage
01.2018 - 11.2020
Bachelor of Arts - Videographer
The Art Institute of California
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