Mohamed Mustafe
Mount Prospect,IL
Summary
Dependable employee with a proven ability to establish rapport and trust with patients, assisting them in completing daily living tasks to enhance their quality of life. Drive to prioritize individual needs is complemented by attention to important details. Valued for being accommodating and kind-hearted, always working as a dedicated team player committed to expanding knowledge and responsibilities. Results-oriented mindset, consistently exceeding targets and driving success in fast-paced environments.
Overview
12
12
years of professional experience
Work History
DSP Direct Support Professional
Rimland Services Adult Day Care Center
05.2024 - 04.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recorded status and duties completed in logbooks for management.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Passenger Assistance Agent
United Ground Express
03.2024 - 05.2024
- PAA: Passenger Assistance Agent
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
Truck Driver
Abdisalam Company
12.2019 - 03.2022
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Tutor
Selfie
01.2013 - 03.2022
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Created and shared math resources and materials to boost student comprehension.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Restaurant Servitor
Hawa Tako
01.2013 - 11.2019
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Worked effectively in fast-paced environments.
Education
Certificate - Cyber Security Analyst
ANSI America National Standards Institute-WYWM
Washington, DC 11-2025
GED -
Harry S Truman College
Chicago, IL02.2024
Skills
- Awarded for effective communication
- Empathetic listening skills
- Flexible problem-solving
- Patient support specialist
- Client satisfaction
- Skilled in body language interpretation
- Dispute resolution
- Strong interpersonal skills
- Disability awareness
Timeline
DSP Direct Support Professional
Rimland Services Adult Day Care Center
05.2024 - 04.2025
Passenger Assistance Agent
United Ground Express
03.2024 - 05.2024
Truck Driver
Abdisalam Company
12.2019 - 03.2022
Tutor
Selfie
01.2013 - 03.2022
Restaurant Servitor
Hawa Tako
01.2013 - 11.2019
Certificate - Cyber Security Analyst
ANSI America National Standards Institute-WYWM
GED -
Harry S Truman College
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