Mohamed Noureldin
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
2
2
years of professional experience
Work History
Shift Leader
Walgreens
Newark
01.2026 - Current
- Supervised daily operations and ensured store compliance with policies.
- Coordinated team schedules, ensuring optimal coverage during peak hours to enhance customer service.
- Trained new team members on procedures and customer service standards.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted customers with product inquiries and handled transactions effectively.
- Managed inventory levels and organized stock for efficient access.
- Maintained cleanliness and organization of sales floor and backroom, contributing to a better shopping experience.
- Collaborated with management on store promotions and merchandising strategies, driving customer engagement and sales.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Merchandiser
Frito Lay
Newark
03.2025 - 09.2025
- Arranged product displays to increase visibility and draw customer interest.
- Interacted with customers to deliver product information and tailored recommendations.
- Developed relationships with customers through excellent customer service.
- Coordinated with team members to ensure store cleanliness and organization.
- Assisted servers in providing quality customer service.
Manager
New York Fried Chicken
New Castle
04.2024 - 03.2025
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Managed daily operations, enhancing service delivery and customer satisfaction.
- Supervised staff scheduling, aligning workforce availability with peak service demands.
- Promoted team collaboration, contributing to a supportive and productive work environment.
- Oversaw cash handling procedures to ensure accuracy and security.
Education
Some College (No Degree) - Business Administration
Delaware Technical Community College
DE05-2026
Skills
- Shift management
- Team leadership
- Customer service
- Sales and upselling
- Customer outreach
- Employee training
- Inventory management
- Project management
- Daily workflows
- Visual merchandising
- Positive attitude
Timeline
Shift Leader
Walgreens
01.2026 - Current
Merchandiser
Frito Lay
03.2025 - 09.2025
Manager
New York Fried Chicken
04.2024 - 03.2025
Some College (No Degree) - Business Administration
Delaware Technical Community College