Mohamed Salif
Concord,NH
Summary
Experienced in providing excellent customer service and enjoys connecting with people. Good at solving problems and making sure customers are happy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Relations Advocate
Fidelity Investments
Merrimack, NH (Hybrid)
02.2023 - Current
- Provide exceptional customer service, addressing inquiries and resolving issues.
- Cultivate and maintain strong client relationships through effective communication
- Collaborate with cross- functional teams to ensure client needs are met.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
Barber
Moderno Barbershop
Concord, NH (On-Site)
06.2016 - 01.2022
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered incoming telephone calls and scheduled appointments for clients.
- Styled hair according to customer preferences.
- Delivered high-quality grooming services, exceeding customer expectations.
- Demonstrated strong attention to detail and creative styling.
Education
High School Diploma -
Concord High School
Concord, NH06.2016
Skills
- Communication
- Customer Success
- Teamwork
- Proficient in Microsoft Applications
- Passionate
- Reliable
- Fast Learner
- Problem Solving
- Rapport Building
Certification
- SIE ( Securities Industry Essentials) License - June 15, 2023
Languages
Arabic
Native or Bilingual
Timeline
Customer Relations Advocate
Fidelity Investments
02.2023 - Current
Barber
Moderno Barbershop
06.2016 - 01.2022
High School Diploma -
Concord High School