Mohamed Abdulatif Hassan
Minneapolis,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Shop Manager
Lucky Complex
02.2023 - 12.2023
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Receptionist
Mohammed &sons
03.2022 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
Lubiri High School
Kampala, Uganda02.2020
Primary Level Certificate -
St.Athanasius Primary School
Kampala, Uganda 01.2017
Skills
- Customer Service
- Health and safety
- Customer Engagement
- Relationship Building
Running, music, movies and Gym
I enjoy movies, music, running even though its something I recently picked up and gym.
Languages
English
Full Professional
Somali
Native or Bilingual
Kiswahili
Limited Working
Luganda
Limited Working
Timeline
Shop Manager
Lucky Complex
02.2023 - 12.2023
Receptionist
Mohammed &sons
03.2022 - 11.2022
High School Diploma -
Lubiri High School
Primary Level Certificate -
St.Athanasius Primary School
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