Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AccountManager
Mohamed Karim Gmouh

Mohamed Karim Gmouh

Dayton,USA

Summary

Dedicated and highly motivated cybersecurity student with a passion for safeguarding digital assets and mitigating cyber threats. Eager to contribute my burgeoning knowledge in cybersecurity, acquired through rigorous coursework and hands-on experiences, to protect organizations from emerging security risks. Possess a strong foundation in cybersecurity fundamentals, networking, and security tools, coupled with a commitment to continuous learning and ethical best practices. Seeking an entry-level position to apply and further enhance my skills while working collaboratively with a cybersecurity team to fortify digital defenses and ensure data integrity.

Overview

7
7
years of professional experience

Work History

Account Manager

HCSG
12.2018 - Current
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Provided training and guidance to new Account Managers.
  • Customer service
  • Remained calm and professional under stress and effectively resolved complaints and issues.
  • Reduced process lags by training employees on best practices and protocols.
  • Developed successful customer relationships and quickly resolved service requests.

Education

Cybersecurity -

UNLV
Las Vegas, NV

Skills

  • Working in Certificate Security
  • Cybersecurity Tools: Wireshark, Nmap, Metasploitable, Snort
  • Operating Systems: Windows, Linux
  • Network Security: Network Attack & Mitigation, Traffic Analysis, Firewalls, VPNs, IDS/IPS
  • Netbooks: IP, subnetting, Switch, VLAN and Trunk, Diagnostics and Troubleshooting, Network Scanning
  • Security Protocols: SSL/TLS, SSH, IPsec
  • Programming Languages: Python (basic)
  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork abilities

Accomplishments

  • Business Development: - Developed strong relationships with key referral sources which resulted in increase in referrals
  • MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 8 staff members.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
French
Native or Bilingual

Timeline

Account Manager

HCSG
12.2018 - Current

Cybersecurity -

UNLV

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