Mohamed Katadeen
Schenectady,NY
Summary
Dynamic HVAC and Appliance Technician with extensive experience at PepsiCo, excelling in electrical troubleshooting and equipment calibration. Proven track record in enhancing operational efficiency through effective maintenance strategies and strong client relationships. Adept at ensuring high standards in service delivery and technical expertise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HVAC/Appliance Technician
Self Employed Services
06.2023 - Current
- Diagnosed and repaired residential appliances, ensuring optimal functionality and customer satisfaction.
- Conducted routine maintenance to extend appliance lifespan and prevent breakdowns.
- Collaborated with clients to assess appliance needs and recommend suitable solutions.
- Utilized diagnostic tools to efficiently troubleshoot electrical and mechanical issues.
- Mentored junior technicians on best practices in appliance repair techniques and customer service standards.
- Established strong client relationships through effective communication and timely service delivery.
Plant Maintenance Technician
PepsiCo
01.2020 - 05.2023
- Conducted preventive maintenance on production equipment to ensure optimal performance.
- Diagnosed and repaired mechanical failures, minimizing downtime across operations.
- Collaborated with cross-functional teams to enhance maintenance processes and procedures.
- Implemented safety protocols, maintaining compliance with industry standards and regulations.
- Assessed the performance of maintenance contractors, ensuring quality workmanship and adherence to project timelines.
- Upheld industry standards by performing routine audits to ensure that all mechanical systems were functioning optimally.
- Supported engineering teams during equipment installation or upgrades to ensure smooth integration with existing systems.
Field Service Technician
Coca Cola Bottling Co Consolidated
12.2014 - 12.2019
- Diagnosed and repaired equipment malfunctions to minimize downtime.
- Collaborated with clients to understand service needs and provided tailored solutions.
- Developed maintenance schedules that improved equipment reliability and longevity.
- Managed inventory of parts and tools to ensure timely repairs and service delivery.
- Conducted routine inspections and preventative maintenance to uphold quality standards.
- Implemented process improvements that enhanced operational efficiency in field service tasks.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Mechanical Maintenance Engineer
Albany Medical Center Hospital
05.2012 - 12.2014
- Conducted routine maintenance and repairs on mechanical systems to ensure optimal performance.
- Diagnosed equipment malfunctions using precision tools and technical manuals for effective troubleshooting.
- Collaborated with engineers to optimize machine setups, enhancing production efficiency by refining operational processes.
- Ensured compliance with safety regulations during all mechanical operations, promoting a secure working environment for staff.
- Resolved mechanical issues using both technical and manual skills.
- Frequently diagnosed mechanical problems and determined how to correct issues.
HVAC Installer
Rotterdam Heating & Air Conditioning INC.
01.2011 - 01.2012
- Installed HVAC systems in residential and commercial buildings, ensuring compliance with safety standards.
- Conducted routine maintenance and repairs on heating and cooling units to enhance system efficiency.
- Collaborated with team members to diagnose malfunctions and develop effective solutions for HVAC issues.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Evaluated customer feedback to identify service improvement areas, driving operational excellence within team processes.
Education
High School Diploma -
Skeldon High School
British GuyanaSkills
- Hand tool proficiency
- Electrical troubleshooting
- Wiring techniques
- Gas appliance repair
- Refrigeration systems
- Appliance repair
- Technical diagnosis
- Equipment calibration
Certification
- Licensed APA
- Licensed Trackline
Timeline
HVAC/Appliance Technician
Self Employed Services
06.2023 - Current
Plant Maintenance Technician
PepsiCo
01.2020 - 05.2023
Field Service Technician
Coca Cola Bottling Co Consolidated
12.2014 - 12.2019
Mechanical Maintenance Engineer
Albany Medical Center Hospital
05.2012 - 12.2014
HVAC Installer
Rotterdam Heating & Air Conditioning INC.
01.2011 - 01.2012
High School Diploma -
Skeldon High School