Mohammad Abdleahed
Orlando,FL
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Under Armour
10.2022 - Current
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Bagger
Publix
12.2021 - 06.2022
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Communicated with cashiers and customers to learn about bagging needs.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
Grill Cook
McDonald's
07.2021 - 11.2021
- Grilled meats and seafood to customer specifications.
- Provided support to crew members through all facets of food preparation and delivery.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
Education
Bachelor of Science - Mechanical Engineering
University of Central Florida
Orlando, FL05.2025
Skills
- Data Entry
- Complaint Resolution
- Report Generation
- Call Management
- Fluency in English and Arabic
- Observational skills
- Team player with independence
- Beginner coding and SolidWorks
- Member of ASME at UCF
- Student Design Competition participant
Timeline
Customer Service Representative
Under Armour
10.2022 - Current
Bagger
Publix
12.2021 - 06.2022
Grill Cook
McDonald's
07.2021 - 11.2021
Bachelor of Science - Mechanical Engineering
University of Central Florida