Overview
Work History
Education
Skills
Timeline
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Mohammad Abdleahed

Orlando,FL

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Under Armour
10.2022 - Current
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.


Bagger

Publix
12.2021 - 06.2022
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.

Grill Cook

McDonald's
07.2021 - 11.2021
  • Grilled meats and seafood to customer specifications.
  • Provided support to crew members through all facets of food preparation and delivery.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.


Education

Bachelor of Science - Mechanical Engineering

University of Central Florida
Orlando, FL
05.2025

Skills

  • Data Entry
  • Complaint Resolution
  • Report Generation
  • Call Management
  • Fluency in English and Arabic
  • Observational skills
  • Team player with independence
  • Beginner coding and SolidWorks
  • Member of ASME at UCF
  • Student Design Competition participant

Timeline

Customer Service Representative

Under Armour
10.2022 - Current

Bagger

Publix
12.2021 - 06.2022

Grill Cook

McDonald's
07.2021 - 11.2021

Bachelor of Science - Mechanical Engineering

University of Central Florida

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Mohammad Abdleahed