Mohammad Abdullah Al Mamun
Queens,NY
Summary
- Lead and direct the Convention Services department, overseeing its day-to-day functions.Supervise the Convention Services leadership team, conduct performance evaluations, set goals, and facilitate training and development.Collaborate with the Director and Chirman of Convention Services on budget preparation and equipment needs .Facilitate successful conference planning, interacting with clients to exceed their expectations.Work closely with the Event Planning team on diagram planning and maintain accurate meeting planners' information.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Banquet and Restaurant Manager
Agra Palace
Queens, NY
01.2022 - Current
- Established a positive work environment by fostering open communication among team members and promoting teamwork.
- Strengthened brand reputation within the community through active participation in local events, partnerships with like-minded organizations, catering services at charity functions.
- Oversaw all aspects of staff scheduling to ensure adequate coverage during peak periods while minimizing labor costs through strategic workforce planning.
- Maximized seating capacity in both banquet facilities and the restaurant area by designing efficient floor plans that accommodate various event sizes and formats while maintaining accessibility guidelines compliance.
Head of Operations
MGH Group ( Global Travel Distribution)
Nigeria
05.2012 - 03.2016
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Reduced operational costs through effective budget management and cost-saving strategies.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
Manager of Operations
MGH Group ( MGH Restaurant)
Bangladesh-Dhaka
03.2007 - 04.2012
Education
Bachelor Degree In Business Administration - Accounting
Globe Language
Manhattan 01.2002
Skills
- Operational Efficiency
- Sanitation Standards
- Food protection
- Guest Relations
- Employee Scheduling
- Menu development
- Social Media Promotion
- Reservation Management
- Vendor negotiation
- Banquet Setup
- Venue coordination
- Team Management
- Staff Leadership
- Guest experience management
- Corporate event management
- Cost Control
- Customer Service
- Money Handling
- Relationship Building
- Scheduling Staff
- Monitoring Food Preparation
- Recruitment and hiring
- Sales and Marketing
Certification
Food Protection license From NYC
Timeline
Banquet and Restaurant Manager
Agra Palace
01.2022 - Current
Head of Operations
MGH Group ( Global Travel Distribution)
05.2012 - 03.2016
Manager of Operations
MGH Group ( MGH Restaurant)
03.2007 - 04.2012
Bachelor Degree In Business Administration - Accounting
Globe Language