Mohammad Abu-Haija
Manchester
Summary
Hardworking and passionate Industrial engineer with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team and achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PT Preload Supervisor
UPS
04.2024 - Current
- Supervises daily activities of package handlers to ensure all assigned duties are accomplished safely and timely.
- Aids in the training process for both new and current employees.
- Finds the most effective solutions for package issues.
- Improved operational efficiency by implementing effective workflow processes and resource allocation strategies.
- Develops and maintains good working relationships with employees and management.
- Evaluated team performance and provided feedback on areas requiring improvement.
PT Package Center Supervisor
UPS
10.2023 - Current
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Met or exceeded production goals and objectives by following strict procedures.
- Enforced team adherence to safety regulations and protocols.
- Monitored day-to-day shipping and receiving overseeing more than 7k packages per day.
- Resolved conflicts between team members and customers.
- Addressed complaints or grievances provided by customers.
- Interacted with customers by phone, email, to provide information.
Intern
In ATCCO Steel Structure
10.2021 - 01.2022
- Analyzed problems, implemented solutions.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Collaborated in professional team to solve workflow issues.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Provided project progress updates and proposed solutions to issues.
- Generated reports detailing findings and recommendations.
Education
Bachelor of Science - Industrial Engineering
Jordan University of Science And Technology
07.2022
Skills
- Computer Skills
- Microsoft Office
- Report Writing
- Multitasking and Organization
- Problem solving
- Adaptability
- Warehouse Operations
- Work Planning and Prioritization
- Data entry and documentation
Certification
- [ Supply Chain Professional ], [ From 20 June 2021 to 13 July 2021 ]
Timeline
PT Preload Supervisor
UPS
04.2024 - Current
PT Package Center Supervisor
UPS
10.2023 - Current
Intern
In ATCCO Steel Structure
10.2021 - 01.2022
Bachelor of Science - Industrial Engineering
Jordan University of Science And Technology