Results-oriented Management Trainee driven to consistently exceed sales, service, and operations objectives. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements. A pragmatic Assistant is well-known for being a hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with a history of excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions.
Work History
Desk Assistant
Florida International University, MMC
Miami, FL
09.2022 - Current
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Greeted guests with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
Updated database of contacts and resources for company-wide distribution.
Education
BBA - International Business
Florida International University
Miami, FL
01.2022 - Current
High School Diploma -
Bangladesh Air Force Shaheen Collage Chittagong
Chittagong, Bangladesh
01.2018 - 12.2020
Skills
Customer assistance
Accomplishments
Lakeview South Hall Council ( Marketing director)
FIU Residential Hall Association ( Marketing direction 2023 )
Transportation Manager & IT Generalist at Florida International University, MMCTransportation Manager & IT Generalist at Florida International University, MMC