Mohammad Haidar
San Diego,California
Summary
Dynamic professional with a proven track record at Gate Gourmet, excelling in quality assurance and customer service. Adept at inventory management and internal auditing, I consistently enhance operational efficiency and exceed customer expectations through effective communication and problem resolution. Committed to maintaining high standards and driving continuous improvement. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Indoor Sales Person
Northside Imports
Alexandria, Virginia
06.2024 - 06.2025
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Quality Assurance Coordinator
Gate Gourmet
Sterling, Virginia
05.2023 - 04.2024
- Reviewed supplier contracts regarding material specifications and requirements before approving them for production use.
- Conducted internal audits and inspections to evaluate the effectiveness of Quality Assurance processes.
- Performed comprehensive reviews of product specifications and quality assurance procedures.
- Monitored performance trends in order to identify potential areas of improvement within the QA process.
- Maintained accurate records of all Quality Control tests performed throughout the manufacturing process.
- Ensured that all products meet established company quality standards prior to release.
Education
Certification - A+ Security
ImpactTek
Alexandria, VA03-2024
High School Diploma -
Habibia High School
Afghanistan11-2016
Skills
- Inventory management
- Quality assurance
- Customer service
- Internal auditing
- Customer relationship management
- Problem resolution
- Effective communication
- Attention to detail
- Performance monitoring
- Fluent in English
- Written communication
- Clerical support
- Troubleshooting
- MS office
- Google drive
- Communication
Affiliations
- Soccer Player
- Fitness
Languages
English
Full Professional
Arabic
Limited
Persian
Native/ Bilingual
Pashto
Native/ Bilingual
Hindi
Professional
Urdu
Professional
Certification
- DEL (Diploma In English Language)
- DIT (Diploma In Information Technology)
- A+ Security
Timeline
Indoor Sales Person
Northside Imports
06.2024 - 06.2025
Quality Assurance Coordinator
Gate Gourmet
05.2023 - 04.2024
Certification - A+ Security
ImpactTek
High School Diploma -
Habibia High School
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