Mohammad Mondol
Bloomington,MN
Summary
Dynamic and adaptable professional with a diverse skill set in technology, logistics, and food service. Proven ability to thrive in fast-paced environments while managing multiple responsibilities effectively. Extensive experience in driving, warehouse operations, and customer service showcases a strong work ethic and commitment to excellence. Authorized to work in the U.S. for any employer, prepared to contribute valuable insights and expertise to drive organizational success.
Overview
10
10
years of professional experience
Work History
Technical Assistant
Normandale Community College
Bloomington, MN
03.2025 - 06.2025
- Coordinated technical support for end-users, ensuring timely resolution of issues and enhancing user satisfaction.
- Streamlined documentation processes, improving accuracy and accessibility of technical manuals and resources.
Professional Driver
Transit team metro mobility
Burnsville, MN
12.2023 - 11.2024
- Operated diverse transit vehicles to ensure timely and safe transportation for passengers.
- Maintained vehicle cleanliness and compliance with safety regulations through regular inspections.
- Assisted passengers with special needs, providing support during boarding and disembarking processes.
Delivery Driver
DoorDash
Bloomington, MN
06.2023 - 09.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Library Assistant
Normandale Community College
Bloomington, MN
10.2022 - 06.2023
- Assisted patrons with locating and utilizing library resources effectively.
- Organized and maintained library collections to enhance accessibility and user experience.
- Monitored library environments to maintain safe, hazard-free settings.
Security Officer
ALL STAR SECURITY
Bloomington, MN
09.2020 - 11.2020
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter criminal activity and identify potential hazards.
- Maintained detailed incident reports for management review, enhancing accountability and transparency.
Retail Sales Associate
Great Wolf Lodge
Bloomington, MN
05.2018 - 06.2020
- Delivered exceptional customer service to enhance guest satisfaction and foster repeat business.
- Assisted in training new staff on sales techniques and product knowledge for improved team performance.
- Resolved customer inquiries and complaints efficiently, promoting positive guest experiences and retention.
Tech Assistant
Bloomington Public Schools
Bloomington, MN
06.2018 - 07.2018
- Supported technicians in diagnosing and resolving equipment malfunctions.
- Assisted in routine maintenance and inspections of school facilities and equipment.
- Maintained inventory of technical supplies and ensured availability for operations.
Sandwich Maker
Jimmy John's Sandwiches
Bloomington, MN
08.2015 - 09.2016
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations.
- Collaborated with team members to manage inventory levels, minimizing waste and ensuring product availability.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
Education
Associate's degree - Engineering
Normandale Community College
Bloomington, MN09.2025
High school diploma - undefined
Thomas Jefferson High School
Bloomington, MN05.2018
Skills
- Customer service support
- Information security
- Prioritization and scheduling
- Strong verbal communication
- Effective issue resolution
- Document organization
- Equipment management
- Managing catalog systems
- Experienced with Google spreadsheets
- User support in library systems
Languages
English
Full Professional
Bengali
Limited Working
Timeline
Technical Assistant
Normandale Community College
03.2025 - 06.2025
Professional Driver
Transit team metro mobility
12.2023 - 11.2024
Delivery Driver
DoorDash
06.2023 - 09.2023
Library Assistant
Normandale Community College
10.2022 - 06.2023
Security Officer
ALL STAR SECURITY
09.2020 - 11.2020
Tech Assistant
Bloomington Public Schools
06.2018 - 07.2018
Retail Sales Associate
Great Wolf Lodge
05.2018 - 06.2020
Sandwich Maker
Jimmy John's Sandwiches
08.2015 - 09.2016
High school diploma - undefined
Thomas Jefferson High School
Associate's degree - Engineering
Normandale Community College