Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
Team Leader
Enterprise Electronics
04.2024 - Current
Programming setup in keypad
Gooping
Final Testing
Scanning and final packout
Led team in achieving operational goals through effective communication and collaboration.
Facilitated training sessions to enhance team performance and skill development.
Streamlined workflows by identifying inefficiencies and implementing process improvements.
Monitored team performance, providing constructive feedback to ensure high standards.
Shift Manager
Burger King
10.2023 - 04.2024
Supervised daily operations to ensure compliance with food safety regulations.
Conducted regular inspections of kitchen equipment to maintain operational efficiency.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Cooperated with coworkers to improve customer experience and manage storefront.
Designer (Using AutoCAD)
Hasan Al-Hayas Group Trading & Industry Company
11.2007 - 05.2023
Created detailed technical drawings using AutoCAD for various engineering projects.
Collaborated with engineers to incorporate design changes and ensure accuracy in specifications.
Reviewed and modified existing drawings based on project updates or client feedback.
Maintained organized digital files, ensuring easy access and retrieval of design documents.
Conducted quality checks on drawings to ensure compliance with industry standards and regulations.
System Support & Networking Engineer
BIRDEM Hospital
03.2005 - 10.2007
Configured and maintained network infrastructure to ensure reliable connectivity across hospital departments.
Assisted in troubleshooting network issues, minimizing downtime for critical healthcare operations.
Documented network configurations and changes, maintaining accurate records for future reference.
Supported installation of hardware and software upgrades, ensuring compliance with hospital standards.
Education
B. Sc - Computing & Information System (CIS)
Daffodil Institute of Information Technology
04-2002
Skills
Cash management
Strategic decision-making
Customer service orientation
Employee training
Punctual and reliable
Energetic and enthusiastic
Relationship building
Quality assurance
Interpersonal skills
Inventory control
Documentation and reporting
Computer skills
Training
I have Completed Advance Computer Diploma Course (Hardware & Software Trouble shooting, Networking) from Daffodil Institute of IT, Dhaka, Bangladesh.
I have completed short course on Auto CAD 2D (Isometric View) & 3D, MS-Office Adobe Photoshop and Internet Tools
Training on Computer Hardware Assembling & Maintenance
Documentation Specialist and CAD Technician at Renco Electronics (Standex Electronics)Documentation Specialist and CAD Technician at Renco Electronics (Standex Electronics)
Business Operations Associate at Converge Electronics Trading- An Arrow Electronics CompanyBusiness Operations Associate at Converge Electronics Trading- An Arrow Electronics Company