Mohammad Rasooli
Norristown,PA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Shannondell At Valley Forge. Expert in cash handling and guest engagement, consistently delivering memorable dining experiences. Proven ability to resolve customer concerns swiftly, ensuring satisfaction and fostering positive relationships in a fast-paced environment.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Shannondell At Valley Forge
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
No Degree -
Norristown Area High School
Norristown, PA01-2026
Skills
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Sales expertise
Languages
English
Full Professional
Persian
Full Professional
Urdu
Full Professional
Interests
- Participating in local clean-up initiatives
- Volunteer Travel
- I enjoy helping others and giving back to the community
Extracurricular activities
Currently playing Soccer for Norristown area High School.
Joined multiple clubs after school like DECA, UNIDAD, RAICES and HONOR SOCIETY.
Timeline
Server
Shannondell At Valley Forge
05.2023 - Current
No Degree -
Norristown Area High School
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