Mohammad Raza Hakeem
Silver Spring
Summary
As a motivated and dedicated college student, I am eager to kickstart my career through a meaningful internship opportunity. Armed with a solid academic foundation, I am enthusiastic about applying my knowledge in a real-world setting and contributing to a dynamic work environment. Ready to take on challenges and learn, I am seeking opportunities to grow and make a positive impact as I embark on the journey to launch my professional career.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service
BestBuy GeekSquad
11.2022 - 08.2023
- Finding solutions to fix computers, mobile devices, benchmark, replacing parts, Data transfer, computer setup
Retail Associate
BestBuy Rockville
11.2022 - 08.2023
- Helping customers look for the product that best fits their needs, helping them checkout, assisting coworkers in different departments, attaining knowledge on various products, providing insight on products to customers.
Customer Service
Giant Food Bethesda
10.2017 - 10.2022
- Customer support, front desk, assistant, running floor, managing frontend, assisting coworkers and customers with items, writing schedule for workers, working on inventory, stocking and assigning coworkers work stations.
Customer Service Volunteer
Rana Refrigeration
06.2015 - 01.2017
- Customer support, front desk support, human resource duties, making reports in MS Access, updating customer information in database system, copying, printing, sending product information to potential customers.
Education
Bachelor of Science - Cyber Security
University of Maryland Global Campus
05.2025
Associate of Applied Science - Cyber Security
Montgomery College
12.2023
High School Diploma -
Bethesda Chevy Chase High School
Skills
- Python
- Cisco Networking
- Defending Network
- Microsoft/Excel
- System Optimization
- Linux/Unix
Projects
Auditing enhancement and SIEM (Sysmon and Elastic)
Accomplishments
- Outstanding Attendance
- Honor Roll
- Customer Service Award
Certification
Testout Linux Pro Certification
Timeline
Customer Service
BestBuy GeekSquad
11.2022 - 08.2023
Retail Associate
BestBuy Rockville
11.2022 - 08.2023
Customer Service
Giant Food Bethesda
10.2017 - 10.2022
Customer Service Volunteer
Rana Refrigeration
06.2015 - 01.2017
Bachelor of Science - Cyber Security
University of Maryland Global Campus
Associate of Applied Science - Cyber Security
Montgomery College
High School Diploma -
Bethesda Chevy Chase High School
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