MOHAMMAD TAJUL ISLAM RAJIB
Buffalo,NY
Summary
Seeking a challenging position in a dynamic and highly regarded organization to thrive through dedication and autonomy. Committed to consistently delivering exceptional results, excelling in my role, and making a significant impact within the company. Eager to contribute my skills and expertise towards the overall success and growth of the organization.
Overview
1
1
year of professional experience
Work History
Team Member (Bake, Coffee, Customer Service)
Tim Hortons
440 Pine Ridge Heritage Blvd, Cheektowaga, NY 1422
08.2024 - Current
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
Team Leader
Wetzel's Pretzels
Buffalo, USA
09.2023 - Current
- Customer Service
- Sales Service
- Online Delivery
- Daily Sales Report
- Weekly Sales Report
- Monthly Sales Report
- Employee Train Up
- Food Production
- Operation
- Store Inventory
- Store Opening & Closing
- Sales Increase & Business Development
- All Food Making, Machineries Cleaning & Maintaining
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Organized professional development workshops, contributing to ongoing growth and expertise.
Manager Incharge
Papa John's
Buffalo, USA
03.2024 - 06.2024
- Customer Service
- Sales Service
- Online Delivery Maintaining
- Team Leader
- Daily Sales Report
- Weekly Sales Report
- Monthly Sales Report
- New Employee Train up
- Production
- Operation
- Store Inventory
- Store Opening & Closing
- Sales Increase & Business Development
Education
Computer Office Program -
Bangladesh Institute of Management (BIM)
12.2019
Master of Business Administration (MBA) - Marketing
Independent University, Bangladesh (IUB)
Dhaka12.2013
Bachelor of Business Administration (BBA) - Marketing
University of Asia Pacific (UAP)
Dhaka12.2010
Higher Secondary Certificate (HSC) -
Dania College
Dhaka08.2005
Secondary School Certificate (SSC) -
A. K. High School & College
Dhaka12.2003
Skills
- Customer Service
- Sales Management
- Online Delivery Service
- Team Leadership
- Market Research
- Management Reporting
- Business Development
- Maintenance
- Branding
- Team Development
- AOP
- Food Quality
- Business Promotion
References
- Mr. S. M. Shahajada, +19292318378, smshahajda_2@hotmail.com, Mavic's Food Shoppe
- A. K. M. Borhan Masud, +16462892775, masud.exin@gmail.com, Buffalo Unity
Hobbies and Interests
- Travel
- Driving
- Sports
- Shopping
- Gaming
- Movies
- Food
Personal Information
- Place of Birth: Munshiganj
- Date of Birth: 09/18/87
- Gender: Male
- Nationality: Bangladeshi
- Driving License: A
- Marital Status: Married
Timeline
Team Member (Bake, Coffee, Customer Service)
Tim Hortons
08.2024 - Current
Manager Incharge
Papa John's
03.2024 - 06.2024
Team Leader
Wetzel's Pretzels
09.2023 - Current
Computer Office Program -
Bangladesh Institute of Management (BIM)
Master of Business Administration (MBA) - Marketing
Independent University, Bangladesh (IUB)
Bachelor of Business Administration (BBA) - Marketing
University of Asia Pacific (UAP)
Higher Secondary Certificate (HSC) -
Dania College
Secondary School Certificate (SSC) -
A. K. High School & College