Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Personal Information
Timeline
Generic
MOHAMMAD TAJUL ISLAM RAJIB

MOHAMMAD TAJUL ISLAM RAJIB

Buffalo,NY

Summary

Seeking a challenging position in a dynamic and highly regarded organization to thrive through dedication and autonomy. Committed to consistently delivering exceptional results, excelling in my role, and making a significant impact within the company. Eager to contribute my skills and expertise towards the overall success and growth of the organization.

Overview

1
1
year of professional experience

Work History

Team Member (Bake, Coffee, Customer Service)

Tim Hortons
08.2024 - Current
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Complied with health and safety codes to protect staff and customers.

Team Leader

Wetzel's Pretzels
09.2023 - Current
  • Customer Service
  • Sales Service
  • Online Delivery
  • Daily Sales Report
  • Weekly Sales Report
  • Monthly Sales Report
  • Employee Train Up
  • Food Production
  • Operation
  • Store Inventory
  • Store Opening & Closing
  • Sales Increase & Business Development
  • All Food Making, Machineries Cleaning & Maintaining
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Organized professional development workshops, contributing to ongoing growth and expertise.

Manager Incharge

Papa John's
03.2024 - 06.2024
  • Customer Service
  • Sales Service
  • Online Delivery Maintaining
  • Team Leader
  • Daily Sales Report
  • Weekly Sales Report
  • Monthly Sales Report
  • New Employee Train up
  • Production
  • Operation
  • Store Inventory
  • Store Opening & Closing
  • Sales Increase & Business Development

Education

Computer Office Program -

Bangladesh Institute of Management (BIM)
12.2019

Master of Business Administration (MBA) - Marketing

Independent University, Bangladesh (IUB)
Dhaka
12.2013

Bachelor of Business Administration (BBA) - Marketing

University of Asia Pacific (UAP)
Dhaka
12.2010

Higher Secondary Certificate (HSC) -

Dania College
Dhaka
08.2005

Secondary School Certificate (SSC) -

A. K. High School & College
Dhaka
12.2003

Skills

  • Customer Service
  • Sales Management
  • Online Delivery Service
  • Team Leadership
  • Market Research
  • Management Reporting
  • Business Development
  • Maintenance
  • Branding
  • Team Development
  • AOP
  • Food Quality
  • Business Promotion

References

  • Mr. S. M. Shahajada, +19292318378, smshahajda_2@hotmail.com, Mavic's Food Shoppe
  • A. K. M. Borhan Masud, +16462892775, masud.exin@gmail.com, Buffalo Unity

Hobbies and Interests

  • Travel
  • Driving
  • Sports
  • Shopping
  • Gaming
  • Movies
  • Food

Personal Information

  • Place of Birth: Munshiganj
  • Date of Birth: 09/18/87
  • Gender: Male
  • Nationality: Bangladeshi
  • Driving License: A
  • Marital Status: Married

Timeline

Team Member (Bake, Coffee, Customer Service)

Tim Hortons
08.2024 - Current

Manager Incharge

Papa John's
03.2024 - 06.2024

Team Leader

Wetzel's Pretzels
09.2023 - Current

Computer Office Program -

Bangladesh Institute of Management (BIM)

Master of Business Administration (MBA) - Marketing

Independent University, Bangladesh (IUB)

Bachelor of Business Administration (BBA) - Marketing

University of Asia Pacific (UAP)

Higher Secondary Certificate (HSC) -

Dania College

Secondary School Certificate (SSC) -

A. K. High School & College

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MOHAMMAD TAJUL ISLAM RAJIB