Mohammad Nawrooz Ahmadzai
Houston,TX
Summary
With a proven track record at United Protective Services, I excel in surveillance monitoring and team leadership, ensuring safety and high-quality customer service. Expert in conflict resolution and emergency response, I significantly enhance security measures and operational efficiency. Fluent in Persian, I adeptly manage diverse teams and situations, achieving notable success in access control and customer relations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
United Protective Services
Houston, TX
09.2024 - 12.2024
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Maintained accurate logs of all security related activities.
- Operated communication systems between officers stationed throughout the facility.
- Checked for safety hazards and took corrective action when necessary.
- Adhered to post orders while maintaining a visible presence around the property.
Valet Supervisor
Eli Valet
Houston, TX
07.2023 - 08.2024
- Resolved customer complaints in a professional and courteous manner.
- Monitored the performance of team members to ensure quality service was provided to customers.
- Established relationships with local businesses to promote valet services.
- Coordinated special events that required additional staffing or resources.
- Maintained accurate records of vehicle keys, vehicles parked on site, and customer information.
- Managed inventory levels of supplies necessary for valet operations.
- Responded quickly when emergency situations arose related to customer needs or vehicle malfunctions.
- Implemented security measures to protect guests' personal items from being stolen or damaged.
- Communicated effectively with customers regarding their vehicles, parking fees.
- Tracked financial transactions related to parking fees collected from customers.
Education
High School Diploma -
Wisdom High School
Houston, TX06-2024
Skills
- Customer service
- Report writing
- Safety awareness
- Surveillance monitoring
- Team leadership
- Conflict resolution
- Emergency response
- Fluent in Persian
- Document management
- Access control management
Languages
Persian
Native/ Bilingual
Certification
- security license
Timeline
Security Officer
United Protective Services
09.2024 - 12.2024
Valet Supervisor
Eli Valet
07.2023 - 08.2024
High School Diploma -
Wisdom High School
Similar Profiles
Nirvana SmithNirvana Smith
Senior Security Officer at United Protective ServicesSenior Security Officer at United Protective Services
Omar CoesOmar Coes
Unarmed Security Guard at United Protective ServicesUnarmed Security Guard at United Protective Services
Rachel CloudRachel Cloud
Security Officer at United Protective ServicesSecurity Officer at United Protective Services