Insightful Information Technology Manager with 18+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
5
5
Languages
Work History
Head of Information & Technology
Ajman Specialty Hospital, Government Of Ajman
Ajman, AE
04.2008 - Current
Oversaw IT department operations and training.
Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Assisted in development of long-term strategies to grow department and resources.
Oversaw daily performance of computer systems and immediately responded to technical issues to keep network up and running.
Understood key product management roadmap objectives and requirements to develop product technology strategy.
Interacted and negotiated with vendors, outsources and contractors to secure products and services.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
Ensure security of data, network access and backup systems
Audit systems and assess their outcomes
Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness
Managing Active directory, ISA, and Exchange servers
Managing Website of Hospital As per their needs
Managing SQL Database
Data Entry Operator, Computer Technician
Public Health Clinic, Ajman Municipality – Government Of Ajman
Ajman
11.2006 - 03.2008
Government Health Card Procedure Handling In charge.
Verified data files prior to entry to maintain high data accuracy.
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Scanned documents and saved in database to keep records of essential organizational information.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Produced monthly reports with advanced Excel spreadsheet functions.
Recommended new and replacement hardware and software purchases.
Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Served as backup for staff members, responding to system failure and maintenance emergencies.
Corrected data entry errors to prevent duplication or data degradation.
Linked computers to network and peripheral equipment.
Education
MCA - Computer Applications
Jaipur National University
Jaipur, India
06.2018 - 05.2020
BBA - Computer Science
Universidad Azteca
Maxico
03.2015 - 11.2018
CCA Computer Applications - Electronic Commerce
Petroman Training Institute Sargodha
Sargodha, Pakistan
10.2001 - 12.2001
Computer Applications - Computer Applications
Masafi Computers
Ajman, UAE
04.2001 - 06.2001
Skills
Troubleshooting Computers and Printersundefined
Additional Information
UAE driving license
Residence Ajman
Hobbies
Fishing, Football, Learning New things, Reading Books
Timeline
MCA - Computer Applications
Jaipur National University
06.2018 - 05.2020
BBA - Computer Science
Universidad Azteca
03.2015 - 11.2018
Head of Information & Technology
Ajman Specialty Hospital, Government Of Ajman
04.2008 - Current
Data Entry Operator, Computer Technician
Public Health Clinic, Ajman Municipality – Government Of Ajman
11.2006 - 03.2008
CCA Computer Applications - Electronic Commerce
Petroman Training Institute Sargodha
10.2001 - 12.2001
Computer Applications - Computer Applications
Masafi Computers
04.2001 - 06.2001
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