Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mohammad Yaseen Allaham

Westlake,OH

Summary

Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Owner

Signature seating & Style
Cleveland, OH
09.2024 - Current
  • Managed daily operations of business, including hiring and training staff.
  • Oversaw budgeting and financial management.
  • Set pricing structures according to market analytics and emerging trends.

Restaurant Owner

Damas Eatery
Cleveland, OHIO
06.2022 - 04.2024
  • Developed and implemented effective marketing strategies to increase restaurant sales.
  • Established standards for quality control, customer service, health and safety regulations.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Analyzed financial reports to identify areas of improvement or cost savings opportunities.
  • Monitored customer feedback to ensure satisfaction with menu items and services provided.
  • Developed menus that featured local ingredients while meeting customer demands.
  • Coordinated catering services when requested by customers .

Cell Phone Shop Owner

MYA Wireless
Cleveland, OHIO
04.2020 - 04.2022
  • Developed and implemented marketing strategies to increase sales.
  • Created a customer loyalty program to reward repeat customers.
  • Maintained inventory levels by ordering stock as needed.
  • Planned in-store displays to attract shoppers and promote products.
  • Handled customer inquiries, complaints, and returns professionally.
  • Provided excellent customer service to ensure customer satisfaction.

CDL Truck Driver

Central Transportation Services Inc.
Cleveland, OHIO
11.2019 - 03.2020
  • Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
  • Maintained a logbook of working hours, following federal regulations on rest breaks.
  • Loaded and unloaded cargo using appropriate equipment such as pallet jacks and forklifts.
  • Delivered goods to customers promptly, ensuring accuracy of delivery.
  • Followed all applicable traffic laws and maintained safe driving practices at all times.
  • Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.

Restaurant Manager

Aladdin Food Service
Lakewood, OHIO
05.2019 - 11.2019
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Managed day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.

Cell Phone Technician

River jordan
Cleveland, OHIO
01.2017 - 04.2018
  • Installed, configured, and tested cellular phones to ensure proper operation.
  • Maintained accurate records of customer cell phone repairs and service requests.
  • Provided technical advice to customers regarding the installation, configuration, maintenance, and repair of their cell phones.
  • Diagnosed and resolved hardware and software issues on a variety of mobile devices.
  • Assisted customers with troubleshooting data connection issues related to their cell phones.
  • Replaced defective parts on customer cell phones such as batteries or display screens.
  • Programmed SIM cards for customers' new or existing cell phone plans according to their requirements.
  • Resolved customer complaints about the performance of their cell phones in a timely manner.
  • Removed damaged components, assessed faults and repaired or replaced with new parts.
  • Checked cell phones for signs of fraud and compatibility with refurbishment.

Factory Production Worker

Tendon
Cleveland, OHIO
08.2016 - 12.2016
  • Operated machinery to fabricate and assemble product components.
  • Loaded parts onto conveyor belts for further processing.
  • Inspected finished products for defects or flaws.
  • Maintained a clean and safe work area, following OSHA standards.
  • Packaged completed products according to customer specifications.

Shop Owner

Royal wedding & boxes
Jordan, Amman
01.2014 - 06.2016
  • Developed and implemented marketing strategies to increase sales.
  • Trained and managed shop staff, including delegating tasks and scheduling shifts.
  • Maintained inventory levels by ordering stock as needed.
  • Processed payments, calculated taxes, and prepared invoices for customers.
  • Assisted with product development to create new items for the store.
  • Planned in-store displays to attract shoppers and promote products.
  • Organized special events such as promotional days or discounts to boost sales.
  • Handled customer inquiries, complaints, and returns professionally.
  • Researched industry trends to stay current on market changes.

Sweets Chef Assistant

Alwarda alshamia
Jordan, AMMAN
01.2013 - 12.2013
  • Assisted Chef in preparing ingredients for various dishes.
  • Cleaned and organized kitchen equipment, appliances, and utensils.
  • Stocked food items and supplies as needed.
  • Monitored temperatures of ovens and grills to ensure proper cooking times were observed.
  • Organized walk-in coolers and freezers according to FIFO principles.
  • Documented daily production sheets for each dish prepared.

Construction Foreman

Self Employed
Syria, Damascus
01.2012 - 11.2012
  • They are coordinated with other trades on-site to efficiently schedule materials delivery, labor force, and equipment requirements.
  • We performed hands-on work when necessary including demolition, carpentry, painting, and drywall installation.

Real Estate Sales Agent

Alyaman realestate
Syria, Damascus
01.2010 - 12.2011
  • Developed and implemented marketing strategies to increase sales of properties.
  • Conducted market research to identify potential buyers and sellers of real estate.
  • Advised clients on the best options for buying or selling property.
  • Negotiated purchase contracts, leases, and other agreements with parties involved in real estate transactions.
  • Prepared presentations to showcase properties to prospective buyers.
  • Analyzed financial information of clients to determine their eligibility for loans or mortgages.
  • Maintained an up-to-date knowledge of local real estate markets and trends.

Education

Some College (No Degree) - Applied Science

Cuyahoga Community College
Cleveland, OH

Skills

  • Labor Relations
  • Business Management
  • Administrative Oversight
  • Consulting
  • Operations Management
  • Negotiation
  • Team Oversight
  • Small business operations
  • Staff Management
  • Business Development

Accomplishments

  • Multiple interviews on radio stations, magazine, and TV focusing on my refugee background and the ability to create business ideas with a touch of original roots.

Certification

  • ESL certificate.
  • CDL class A license.
  • Food handling and restaurant safety certificate.
  • Forklift license.

Languages

English
Professional
Arabic
Full Professional

Timeline

Owner

Signature seating & Style
09.2024 - Current

Restaurant Owner

Damas Eatery
06.2022 - 04.2024

Cell Phone Shop Owner

MYA Wireless
04.2020 - 04.2022

CDL Truck Driver

Central Transportation Services Inc.
11.2019 - 03.2020

Restaurant Manager

Aladdin Food Service
05.2019 - 11.2019

Cell Phone Technician

River jordan
01.2017 - 04.2018

Factory Production Worker

Tendon
08.2016 - 12.2016

Shop Owner

Royal wedding & boxes
01.2014 - 06.2016

Sweets Chef Assistant

Alwarda alshamia
01.2013 - 12.2013

Construction Foreman

Self Employed
01.2012 - 11.2012

Real Estate Sales Agent

Alyaman realestate
01.2010 - 12.2011

Some College (No Degree) - Applied Science

Cuyahoga Community College

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Mohammad Yaseen Allaham