Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

MOHAMMED ABDE

IT Project Coordinator
Columbia Heights,MN

Summary

Experienced in consulting with customers and other stakeholders to gather requirements, customer needs and set project plans. Capability of working complex, high-visibility technical projects/tasks. Effective at implementation support, technical support, inventory management and customer relationship development.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

IMPLEMENTATION PROJECT CONSULTANT

Omnicell
Minneapolis, MN
01.2020 - 06.2021
  • Primarily responsible for being the product expert and have direct involvement with the implementation of the customer purchased Omnicell solutions
  • Actively involved in the setup, configuration, database prep, testing, and training and go live
  • Works closely with project managers and technical teams to execute all activities as outlined in the project plan
  • Responsible for hospital Interface testing
  • 80% travel within the U.S to customer sites.
  • Maintained project schedules by managing timelines and making proactive adjustments.

IT NETWORK PROJECT ANALYST

Whizkids
Minneapolis, MN
08.2019 - 12.2020
  • Conducting Site Surveys and analyzing client's IT system and infrastructure
  • Interact and negotiate with vendors, outsources, and contractors to secure network products and services
  • Coordinate Installation and configuration of all network hardware and equipment, including routers, switches, hubs, firewalls
  • Monitored system logs for all client computers and devices to maximize uptime.

IT Onsite Project Coordinator

Fairview Health Services
Minneapolis, MN
02.2017 - 08.2019
  • Main IT Contact for the, M-Health Surgery Center
  • Administer various installation projects and analyze all customer requirements and provide customization of all software applications and assist in efficient workflow for hospital staff
  • Fully train and educate doctors, nurses, and other clinical staff on upgraded and newly implemented technical changes.
  • Verify installation assessments for vendors to come in and install/move equipment
  • Utilizing the different departments within the IT organization in order to meet customer needs
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.

IT PROJECT ANALYST

Fairview Health Services
Minneapolis, MN
07.2015 - 02.2017
  • Member of the infrastructure on-site projects team and executed different projects throughout the MN Fairview hospital and clinics
  • Partnered with HP (Hewlett Packard Enterprise) on getting facilities upgraded with new hardware using the Lifecycle Management process

LEAD SECURITY OFFICER

American Security LLC, Target Corporation
Brooklyn Park, MN
09.2014 - 07.2015
  • Conducting weekly payroll, timekeeping, billing and budgetary functions to ensure accurate payroll and control over unnecessary expenses and overtime
  • Writing policy and procedure and making appropriate additions/subtractions to the ASI Standard Operating Procedures at Target
  • Monitor CCTV and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

IT APPLICATION ANALYST INTERN

Medtronic
Fridley, MN
08.2012 - 09.2013
  • Provided technical assistance and support for incoming queries and issues related to computer systems, software applications, and hardware

Education

Certificate of Completion - Information Technology

Creating IT Futures
Edina, MN
01.2015 - 12.2015

Certificate of Completion - Cybersecurity

University of Minnesota - Bootcamp
Minneapolis, MN
01.2021 - 12.2021

Skills

    Documentation Management

SAP, SharePoint, JIRA, ServiceNow

MS Office

Project coordination and Project implementation

Training and Development

Process Improvement / Change Management

Technical Support

Timeline

Certificate of Completion - Cybersecurity

University of Minnesota - Bootcamp
01.2021 - 12.2021

IMPLEMENTATION PROJECT CONSULTANT

Omnicell
01.2020 - 06.2021

IT NETWORK PROJECT ANALYST

Whizkids
08.2019 - 12.2020

IT Onsite Project Coordinator

Fairview Health Services
02.2017 - 08.2019

IT PROJECT ANALYST

Fairview Health Services
07.2015 - 02.2017

Certificate of Completion - Information Technology

Creating IT Futures
01.2015 - 12.2015

LEAD SECURITY OFFICER

American Security LLC, Target Corporation
09.2014 - 07.2015

IT APPLICATION ANALYST INTERN

Medtronic
08.2012 - 09.2013
MOHAMMED ABDEIT Project Coordinator