Summary
Overview
Work History
Education
Skills
Timeline
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Mohammed Aldhurani

Engineering
Melvindale,Michigan

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Customer Service Representative

A & A Express Auto Services
01.2022 - 02.2023
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Trained new personnel regarding company operations, policies and services.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
05.2001 -

Skills

Calm Under Pressure

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Timeline

Customer Service Representative

A & A Express Auto Services
01.2022 - 02.2023

High School Diploma -

Penn Foster High School
05.2001 -
Mohammed AldhuraniEngineering